Prescriptions Administrator

Duties Answering telephone calls Politely greeting patients and visitors to the Health Centre Dealing with all requests from patients, staff and health care professionals To be able to use the appointment system confidently, book, cancel and re-schedule appointments Updating patient details on the clinical system Generating repeat prescriptions Liaising with local pharmacies and dealing with queries Filing repeat prescriptions and letters for collection Giving out result comments from GPs Typing Reading emails and responding as required, daily Chase clinic letters from hospitals regarding medication changes Dealing with odd quantity queries and requesting them once a form is completed Adding on INR results for Warfarin medication Chasing shared care protocols when required for Amber drugs Dealing with prescription enquiries from patients on the enquiry desk Ensuring that all prescription request forms are up-to-date Logging and posting prescription to patients if required in SAE Generating acute prescriptions Generating monitored drug prescriptions and downloading blood test results from ICE Undertaking all training as required for the job role Any other duties deemed commensurate with the job grade