Renewals Coordinator

**Job Description** Renewals Coordinator**

We are looking to recruit a Renewals Co-ordinator for our APW Cobham office part of John D Wood & Co.). Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendations. Trusted for Generations, we have specialised in letting residential property in London and South of England for more than 145 years.

**About the role**:
The successful Renewals Co-ordinator will be responsible for:

- The smooth running of processing all renewal documentation for the branches occupied units within the necessary time frames.
- Ensuring any Right to Rent Checks are undertaken when required in line with tenancy renewal.
- Ensuring all necessary compliance documents are valid upon tenancy renewal and instructing said compliance documents where required.
- Serving of Section 21 notices when required.
- Assist with maintaining the property register and window displays.
- Assist with Business generation activities.
- Diary management.
- Liaising with clients, suppliers, branch staff, property management, accounts to ensure all renewals conclude effectively.
- Providing support to a busy team.
- General office duties including filing, archiving, scanning and typing.

**Skills and experience**:
The successful Renewals Coordinator will have the following attributes:

- Previous experience within an administrative setting.
- Smartly presented and able to handle a public facing role, both face to face and over the telephone.
- The ability to prioritise and manage a number of tasks simultaneously, to ensure nothing is missed, and all electronic files are kept in good order.
- Exceptional written and verbal communication skills.
- Computer literate and a good understanding of Microsoft Office suite.

As part of a dedicated team, we are looking for someone with a high level of commitment, and excellent organisational skills.

**Why join us?**

When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training.

In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:

- Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)
- The opportunity to work for one of Englands’ oldest estate agencies known for delivering excellent customer service.
- Team recognition and awards
- Our very popular internal social committee connecting colleagues through sport and other social fun events.
- You will also be entitled to our award winning 'Perks at Work' discount scheme offering staff along with their family & friends excellent discounted property services

Job Reference: JDW00307