Hostel Receptionist
3 weeks ago
Are you looking for a fun, fast-paced and exciting job role........which involves delivering that great experience to all our guests? Enjoy meeting and engaging with guests? Or just looking for an exciting challenge with the hospitality industry? Then working at Safestay Elephant & Castle could be the job for you
As a **R**eceptionist *your days will include anything from, managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, responding to Guest reviews and assisting the management team with the daily reporting.
**What skill you need**:
- Checking guests in and out
- Are hardworking and enthusiastic
- Processing payments
- Offer guests great customer service
- Able to take initiative and remain calm under pressure
- Organised, helpful and friendly individual
- A great communicator
- Bubbly personality
**Who we are looking for**:
Fluent spoken/written English (other languages are a bonus)
- Competent level of IT proficiency
- Ability to work on your own and as part of a team
- Friendly but professional work ethic
- Flexible availability
- Able to take initiative and remain calm under pressure
- Organised, helpful and friendly individual
Previous experience in a similar role within a hostel, solo customer facing roles or a background involving hospitality preferred.
**Job Types**: Full-time, Permanent
**Salary**: From £9.50 per hour
Additional pay:
- Tips
**Benefits**:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Flexible schedule
- Store discounts
Schedule:
- 8 hour shift
**Experience**:
- Receptionist: 1 year (preferred)
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