Warranty / Costing Administrator

4 months ago


Worthing, United Kingdom Rossetts Commercials Full time

Warranty / Costing Administrator

The below job description will be the duties of the role after training. You will be buddied up with another member of the team to provide you with any support you need. You will be taught how to complete the below duties throughout your training. The salary will be reviewed following completion of training.

MAIN PURPOSE OF THE JOB:

- To process daily customer/warranty and R&M invoices/claims in line with the Company and Manufacturer’s policy and procedures
- To investigate and action customer/warranty queries/rejections.

**MAIN RESPONSIBILITIES**:

- Ensure that invoices/warranty and R&M claims are processed daily, accurately and in line with Company and the manufacturer’s policies and procedures
- Ensure that queries/rejections are cleared promptly
- Maintain and file customer/warranty and R&M invoices/claims as required by the Company and the relevant correspondence and documentation
- Assist credit control/line manager in resolving of customer/MBUK non-payment of debt/claims as and when required
- Ensure adequate stationery is maintained on site to ensure smooth running of the department
- Help the department when needed in answering the telephone within the target set by the Company to maintain a high standard to customers
- Attend training in house or externally as required to fulfil duties and to ensure skill is maintained in line with the job
- Provide assistance to the General Managers as required to ensure the smooth running of the section.

**Experience**

**Previous experience in the Motor Trade Essential.**

Hours: 45 Working Hours per week (Monday to Friday 08:00am to 06:00pm, 1 hour unpaid lunch break).

**Benefits**:

- 30 days annual leave (inclusive of bank holidays)
- Reward and recognition schemes (group profit share and additional annual leave)
- Up to £1000 staff referral scheme
- Sick pay
- Auto-enrolment to company pension
- Death in service scheme
- Mercedes-Benz Training
- Treats throughout the year - vouchers at Christmas and on your birthday

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£28,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

COVID-19 considerations:
Regular cleaning of the depot

**Experience**:

- motor trade: 1 year (required)

Work Location: In person



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