Operations Supervisor

7 months ago

Glasgow, United Kingdom Mitie Full time

**Job objectives and responsibilities**
- **To manage a team of engineers, sub-contractors and any other specialists attending the client's premises, to achieve the highest level of service to the buildings' occupants in the most cost effective, technically competent and safe manner**
- **To provide support to the Customer Services teams and the Operations & Contract Managers in the efficient use of labour and materials by co-ordinating all planned and reactive maintenance work across designated portfolio of premises**

**Main duties**
- **Pro-actively demonstrate and work to the Company's values**
- **Ensure self and team carry out duties in accordance with all Health and Safety procedures, Codes of Practice and Statutory Regulations**
- **Ensure all tasks are carried out to the highest standard of customer service and that work is completed on time, within budget and meets Service Level Agreements or Key Performance Indicators**
- **Undertake supervision, coaching, support and development for team members**
- **Day to day management of relevant employees including conduct, performance, attendance and capability. Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards, with the support and advice of HR.**
- **Build effective relationships with the client, answering queries, keeping them informed about site activities and developments**
- **Identify opportunities for, and then organise and manage to completion, any additional works in accordance with any repair and replacement contractual requirements**
- **Act as the primary point of contact for all Customer Services team queries**
- **Monitor, co-ordinate and manage services provided by specialists and/or sub-contractors**
- **Undertake scheduled audits on the performance of the subcontractors to ensure their performance continues to provide the best value-for-money service**
- **Ensure compliance for all necessary Permit to Work Systems**
- **Assist in the implementation of improvements to procedures and systems, making recommendations as appropriate**
- **Adopt a pro-active approach to the management of all energy an environmental issues in line with the contract requirements**
- **To understand and complete all work related documentation accurately and on time**
- **To understand and comply with policies and procedures**
- **To carry out work in a safe and diligent manner**
- **Ensure self and team comply with all Health and Safety policies and procedures**
- **To attend and fully participate in training and appraisal activities as required**
- **To undertake additional duties in line with capabilities as required**

**Person Specification**
- **Educated to a minimum of ONC level or equivalent (HNC level or equivalent preferred)**
- **Can demonstrate understanding and leading by example for health and safety. Understands the relevance of tool box talks and safe systems of working.**
- **Holds relevant professional qualifications (e.g. mechanical, electrical, building services, air conditioning/refrigeration) - minimum standard C&G level III or equivalent**
- **Able to understand and act on both verbal and written instructions/procedures**
- **Computer literate**
- **Valid Driving licence**
- **Flexibility over working hours (may be required to work evenings and weekends to ensure work is co-ordinated / completed), may be required to provide back up cover on the standby and call out duties as and when required**
- **Must be able to cope with some heavy lifting in accordance with risk assessment under Manual Handling Regulations (e.g. of boiler equipment), working at heights and/or in confined spaces

  • Operations Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Operations SupervisorAt Ipsum, we're committed to delivering exceptional customer service and maintaining the highest standards of safety and efficiency in our operations. We're seeking an experienced Operations Supervisor to join our team and contribute to our mission.About the RoleThe Operations Supervisor will be responsible for overseeing the day-to-day...

  • Operations Supervisor

    6 months ago

    Glasgow, United Kingdom Mitie Full time

    We are currently looking to recruit an Operations Supervisor to oversee the daily supervision of our Mobile Engineers who work within central and southern Scotland on our retail and banking contracts. The Supervisor will be responsible for providing guidance to engineers across the region to achieve the highest level of service to the buildings' occupants in...

  • Operations Supervisor

    4 months ago

    Glasgow, United Kingdom Ipsum Full time

    Operations Supervisor Hillington​ Operations Supervisor​ ​ ​ Your New Company​ ​ At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. Water is one of our most important resources. Eliminating waste and...

  • Operational Team Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Glasgow City Council Full time

    Bereavement Services Supervisor RoleGlasgow City Council is seeking a Bereavement Services Supervisor to oversee a small team of operatives and maintain the efficient running of the burial service citywide.The role involves close liaison with stakeholders such as funeral directors, the clergy, contractors, and ensuring the highest standards of customer...

  • Operations Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we are committed to delivering exceptional customer service and providing innovative solutions for the efficient operation and maintenance of critical infrastructure.Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team. The successful candidate will be responsible for overseeing the day-to-day...

  • Operations Supervisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we are committed to delivering exceptional customer service and providing innovative solutions for the efficient operation and maintenance of critical infrastructure.Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team. The successful candidate will be responsible for overseeing the day-to-day...

  • Security & Events Operations Supervisor

    5 months ago

    Glasgow, United Kingdom Inhouse Stewards Ltd Full time

    **Security & Events Operations Supervisor - Inhouse Stewards Ltd** **Job Title**:Security & Events Operations Supervisor **Location**:Glasgow, Scotland (travel required for events) **Employment Type**:Full-Time, Permanent **Salary**:£25,000 per annum **Benefits**:Continued Professional Development in Crowd Management, Security Operations, and Health...

  • Logistics Operations Supervisor

    3 weeks ago

    Glasgow, United Kingdom Titan Freight Recruitment Full time

    About Titan Freight RecruitmentWe are a leading freight forwarder based in Hillington, looking for a highly skilled Imports Supervisor to join our team. With a strong commitment to excellence, we strive to provide exceptional services to our clients.Job DescriptionAs an Imports Supervisor, you will be responsible for overseeing all aspects of freight...

  • Supervisor & 3 Drainage Operatives

    5 months ago

    Glasgow, United Kingdom AmcoGiffen Full time

    **Supervisor & Drainage Operative(s)** **Rail** **Location - Cumbernauld, Scotland** **(various sites around Scotland)** **We currently have permanent/staff opportunities for a Supervisor and 3 x Drainage Operatives within our Scotland Business Unit, supporting asset management/maintenance works and projects across the region including but not limited to...

  • Conference and Banqueting Operations Supervisor

    5 months ago

    Glasgow, United Kingdom Hilton Full time

    Conference and Banqueting Operations Supervisor **WELCOME TO A WORLD OF OPPORTUNITIES***: - ** There is a saying in Glasgow ‘The People Make Glasgow' and at Hilton Glasgow, it is the team that makes it great. We support you, we encourage you, we work together, we are passionate about the Hotel and Guest experience and this is what keeps us...

  • Supervisor - Venue Operations

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Glendola Full time

    About the RoleWe are seeking a skilled Supervisor to join our team at Shilling Brewing Company. As a Supervisor, you will be responsible for ensuring every shift runs smoothly and efficiently. This involves enabling your team to deliver exceptional service, confidently dealing with any issues that arise, and organizing rotas to meet busy periods.About the...

  • Cleaning Operative Supervisor

    5 months ago

    Glasgow, United Kingdom Spotless Commercial Cleaning Ltd Full time

    _**Please Quote Reference - BROD11**_ - Cleaning Operative Supervisor - 5 day per week - Monday to Friday - 2.5 hours per day - 12.5 hours per week - Start time - 6.30pm - Hourly rate - £12.50 - Type of cleaning - Office Location - Queen Street, Glasgow G1 3BX **Experience**: - Cleaning operative, minimum 6 months (desirable) - Supervisory experience,...

  • Cleaning Operative Supervisor

    5 months ago

    Glasgow, United Kingdom Spotless Commercial Cleaning Ltd Full time

    _**Please Quote Reference - BROD11**_ - Cleaning Operative Supervisor - 5 day per week - Monday to Friday - 2.5 hours per day - 12.5 hours per week - Start time - 6.30pm - Hourly rate - £12.50 - Type of cleaning - Office Location - Queen Street, Glasgow G1 3BX **Experience**: - Cleaning operative, minimum 6 months (desirable) - Supervisory experience,...

  • Substation Operations Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Contract Scotland Full time

    At Contract Scotland, we are seeking a skilled Substation Operations Supervisor to join our team. As a key member of our team, you will oversee non-authorised personnel, ensuring safe and compliant activities within substations. You will be responsible for maintaining safety and security during operations, interacting with Senior Authorised Persons (SAPs),...

  • Supervisor - Venue Operations

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Glendola Full time

    About the RoleWe are seeking a skilled Supervisor to join our team at Shilling Brewing Company. As a Supervisor, you will be responsible for ensuring every shift runs smoothly and efficiently. This involves enabling your team to deliver exceptional service, confidently dealing with any issues that arise, and organizing rotas to meet busy periods.About the...

  • Supervisor - Venue Operations

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Glendola Full time

    About the RoleWe are seeking a skilled Supervisor to join our team at Shilling Brewing Company. As a Supervisor, you will be responsible for ensuring every shift runs smoothly and efficiently. This involves enabling your team to deliver exceptional service, confidently dealing with any issues that arise, and organizing rotas to meet busy periods.About the...

  • Standby Operations Supervisor

    2 weeks ago

    Glasgow, United Kingdom Contract Scotland Limited Full time

    Job Overview:Contract Scotland Limited is seeking a skilled candidate for a Standby Supervisor position. The successful candidate will oversee non-authorised personnel, ensuring safe and compliant activities within substations.Responsibilities:• Oversee non-authorised personnel at substations• Ensure safe and compliant activities within substations•...

  • Supervisor - Venue Operations

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Glendola Full time

    About the RoleWe are seeking a skilled Supervisor to join our team at Shilling Brewing Company. As a Supervisor, you will be responsible for ensuring every shift runs smoothly and efficiently. This involves enabling your team to deliver exceptional service, confidently dealing with any issues that arise, and organizing rotas to meet busy periods.About the...

  • Nightshift Cleaning Operations Supervisor

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Abm Full time

    Nightshift Cleaning OperationsWe are seeking a highly skilled Nightshift Cleaning Operations professional to join our team at ABM UK. As a Nightshift Cleaning Operations Supervisor, you will be responsible for ensuring the highest level of cleanliness and hygiene is maintained within the terminal building at Glasgow Airport. You will lead a team of cleaners,...

  • Warehouse Operations Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom GXO Logistics Full time

    We are currently recruiting for a Warehouse Operations Supervisor to join our equipment management operation at our Sainsbury\u2019s RRU site in East Kilbride. This operation is all about recycling and reuse which is an important part of the supply chain, ensuring equipment management and repair support to the customer and their distribution operations.This...