Band 5 - Ward Clerk Supervisor, Maternity

4 weeks ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

An exciting opportunity has arisen within Women’s and Children’s Division at Watford General Hospital. We are friendly, hard-working team of administrative, nursing and medical staff. We take great pride in helping our patients and in delivering the best service we can.

This is a great opportunity to gain managerial skills in managing 13 ward clerks who work 24/7 over all the maternity ward areas in addition to several outpatient clinics. This is a working supervisor role involving 12.5 hour shifts over 3 days a week.

Managing the Eroster system

Ensuring staff cover for each shift

Manging sickness, appraisals, mandatory training.

Introduce new procedures

Maintain data quality

Resolve any issues to do with data, staff, policies etc

Be a superuser for Cerner and Cmis

Do validations

Manage 2 ward areas on each shift

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We encourage and welcome people with disabilities. If you need help, please ask.

The post holder will carry out administrative tasks relating to the smooth and efficient running of the clinical areas.

The post holder will have direct line management responsibility for the band 2 Ward Clerks in the out of hours team.

Undertake responsibility for the managing of the out of hours Ward Clerk team, in particular ensuring that the rotas are planned to ensure clinical areas are supported by a Ward Clerk between the hours of 16:00- 21:00 Monday - Friday & 09:00 - 20:00 at weekends.

Responsible for ensuring that patients receive follow up appointments on discharge.

Ensure there are consistent reporting structures and working hours across the Trust


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