Customer Service Assistant

**About the Role**: Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.

What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.

We’re proud to be owned by our members, and we’d love to be owned by you.

As a Customer Service Assistant, you will:

- Go the extra mile to ensure customers have a fantastic store experience
- Provide customers with a speedy and convenient checkout process
- Ensure the store looks presentable for customers
- Replenish stock to ensure customers can purchase our wide variety of products
- Be actively involved with social initiatives and volunteering hours to support your local community
- A natural ability to listen, interact and communicate with customers
- Enthusiasm and resilience to support your colleagues when the store becomes more demanding
- Flexibility to work a range of shifts including evening and weekends
- To be presentable and tidy at all times
- Confidence and a friendly, approachable nature

**Why Join Us?**: Your Co-op offers benefits from a wide variety of businesses, such as Food, Childcare, Utilities, Travel, Healthcare & Post offices, giving colleagues an opportunity to work across all these sectors and to benefit from the services offered by these businesses.

We offer a wide variety of company benefits and discounts, as well as enhancements to statutory rights, all of which can be explored in the booklet found on our Reward and Benefits page