Customer Coordinator

We are excited to be assisting our Ramsgate based client in their search for a Customer Coordinator, this is a wonderful opportunity to join a rapidly expanding organisation with beautiful offices and great company values.

**Key Responsibilities**:

- Process orders and monitor through to completion.
- Prepare quotations.
- Providing the highest level of customer service in terms of both practical advice and action in areas where technical knowledge and experience are necessary (training will be provided).
- Liaise with internal departments and external suppliers to ensure customer deliveries are accurate and on time.
- Establish close working relationships with colleagues and customers.
- Be organised and proactive, plan and balance priorities and have good attention to detail.
- Create sound practical procedures which incorporate checks for accuracy.
- Be persistent in problem solving, researching the facts and resolving issues in a timely and thorough manner

**Required Skills**:
? Previous experience of working in a professional customer focused environment (desirable)

? A good eye for detail and high level of numeracy and literacy

? Fully proficient in MS Word and Outlook (AS400 experience desirable)

? Calm under pressure with the ability to multi-task, deal with interruptions, work to tight deadlines, prioritise and work independently.

? Enthusiastic, confident and friendly personality.

? A good team player and a "can do" attitude

**Benefits**:

- Salary: Competitive (dependant on experience)
- 21 days holiday per annum plus bank holidays (increasing with length of service)
- Contributory pension scheme and life assurance
- On-site Parking
- Staff breakout area, Canteen, Pool table
- Bike to work scheme and Employee Assistance Programme