Hygiene Supervisor

3 weeks ago


Liverpool, United Kingdom Mitie Full time

**Job Overview**

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

**Main Duties**
- Leads a team to ensure the delivery of a high quality, timely, responsive, cost-effective, and pro-active service.
- Sets objectives and goals for the team and what the next steps/ priorities are to meet those goals
- Is responsible for all the QHSE requirements of their team for areas of accountability
- Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.
- Effectively resources the team in line with business requirements and takes a proactive approach through business forecasting.
- Manages performance management for the entire team, ensuring there are mireviews completed for all team members with clear next steps
- Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.
- Coaches and develops their teams to be the best they can be at work enabling them to achieve their full potential.
- Brings to life the Mitie values daily ensuring they and their teams demonstrate the exceptional everyday.**What we are looking for**
- Has a strong standard of both literacy and numeracy skills
- Fully competent in the use of PCs and other types of technology
- Has developed excellent written, verbal communication and negotiation skills to support them in their role.
- Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
- Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.
- Can effectively plan and manage own workloads, however, understands when to ask for support when needed.
- Represents Mitie and the client always in a professional, courteous, and confident manner.
- A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.


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