Retail & Service Supervisor

6 days ago


Birmingham Airport, United Kingdom Luggage-Point UKENA Ltd Full time

Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you.

Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor based at Birmingham Airport. This is a varied and dynamic role within a well known and highly respected retailer at the airport location.

**Skills we are looking for**:
A positive "can-do" attitude and ability to use initiative

Great at communicating and leading by example

Previous supervisory experience ideally in a retail environment

Sales driven and focussed on delivering great service

Pro-active, great at organising and solving problems

Professional and understanding manner

Good motivator with an ability to get the best out of your team

Network with the local airport management

Knowledge of IT systems, databases and operating procedures

**What this role is all about?**

The role of Retail and Service Supervisor involves working at our retail store within Birmingham Airport, with a focus on retail sales as well as providing essential services to travelling passengers within the airport. Luggage Point are the premium service providing luggage and baggage services within the airport and the role of Retail and Service Supervisor is a vital part of the team.

No day is ever the same in the airport and this role promises a great deal of variety, from delivering high standards of customer service, delivering retail sales to resolving passengers problems and reuniting them with missing items. This role would suit someone who enjoys working with people and can build great working relationships with a team to deliver on the key objectives for Luggage Point.

**What you get?**

Luggage Point value their team across the UK and Internationally, they provide a comprehensive benefits package to their team as well as a comprehensive induction and ongoing support. Being part of a family business where you feel like you are considered as a person and not just a number.

**Working at the airport?**

Travel retail is a dynamic and exciting retail environment. Airport retailing is really fascinating, interacting with passengers every day is stimulating and varied, no 2 days are ever the same

**Important**

To work within the airport you must be able to provide a full 5 years worth of work history as well as complete a Criminal reference check prior to starting work. You must be approved for an Airside pass and this can take some time.

Luggage Point are an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: £18,500.00-£20,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Private medical insurance
Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All customers to wear face masks within the unit, screens in front of the counter, daily cleaning schedule.

Ability to commute/relocate:

- Birmingham / Airport: reliably commute or plan to relocate before starting work (preferred)
**Experience**:

- Supervising: 2 years (required)



  • Edinburgh Airport, United Kingdom Luggage Point Full time

    Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor to work between their two stores based at...


  • Edinburgh Airport, United Kingdom Luggage Point Full time

    Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor to work between their two stores based at...

  • Retail Supervisor

    6 days ago


    Glasgow Airport, United Kingdom Luggage-point & Weigh-ahead Full time

    **Looking for a new challenge as a Retail and Service Supervisor? **Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor based at Glasgow Airport. This is a varied...

  • Retail Supervisor

    6 days ago


    Luton Airport, United Kingdom Luggage-point & Weigh-ahead Full time

    **Looking for a new challenge as a Retail and Service Supervisor? **Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor based at Luton Airport. This is a varied and...

  • Supervisor

    1 day ago


    Birmingham, United Kingdom Retail Human Resources Full time

    An exciting opportunity has arisen for a retail manager or supervisor to join this leading lifestyle fashion retailer in Birmingham. This established company is going from strength to strength and continuing to dominate the market. You will help to drive sales, KPIs and budgets. You will be responsible for training and development of your team and for...


  • Edinburgh Airport, United Kingdom Luggage-point & Weigh-ahead Full time

    **An opportunity has arisen** for a supervisor with a genuine enthusiasm for customer service to provide advice and assistance to customers to maximise the likelihood of a sale. Working between our units at Edinburgh Airport and Waverley Market, you will be responsible for a variety of duties to create an attractive and welcoming environment for our...


  • Birmingham, United Kingdom THE KAY GROUP Full time

    Retail Customer Service Supervisor 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a...

  • Retail Supervisor

    7 months ago


    Birmingham, United Kingdom Smiggle Full time

    Smiggle, the world's hottest retail stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK & Ireland! The original creators of colourful, fun and fashion-forward stationery are looking for talented individuals to help lead this Australian brand's rapid and exciting expansion plan in the UK & Ireland. Everything you need for...

  • Retail Supervisor

    6 days ago


    Birmingham, United Kingdom Totally Wicked Full time

    With over 150 stores, Totally Wicked is the UK’s No1 Vaping Retailer, valuing honesty, integrity and putting our customer first. Since 2008 we have been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products....

  • Retail Supervisor

    7 days ago


    Birmingham, United Kingdom The Works - Kings Heath Full time

    **Retail Supervisor** **Contracted hours: 12 hours per week** **_ Availability required: fully flexible_** The Works is a unique place towellwork. We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over 530 stores nationwide together with a brilliant online store, we’re here to offer our...


  • Birmingham, United Kingdom Greggs Full time

    **Location**: The Square Shopping Centre 5 Bull Street Birmingham B4 7LB **Pay**: £10.37 per hour, paid weekly **Contract type**: Permanent **About you**: For this 25 hour a week supervisor position, shifts willl be 5am-12pm Monday to Friday and 5.30am-12pm Saturday, Sunday 6.30am-6.30pm. Weekend shifts will be on a rotational basis. If you would like to...

  • Store Supervisor

    5 days ago


    Birmingham, United Kingdom McColl's Retail Group Full time

    Retail Store Supervisor We’re currently looking for enthusiastic and engaging people to join our Store team. Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our continued...


  • Birmingham, United Kingdom Greggs Full time

    **Location**: 85 New Street Birmingham B2 4BA**Pay**: £10.37 per hour, paid weekly **Contract type**: Permanent **About you**: We are looking for someone to join the management team in our New Street branch. You will be contracted 25 hours per week across 5 days, Sunday to Saturday. Your shifts will involve opening the store between the times 5.30am-12pm...


  • Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Birmingham Airport....


  • Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Birmingham Airport....

  • Retail Supervisor

    7 days ago


    Birmingham, United Kingdom Greggs Full time

    **Location**: 85 New Street Birmingham B2 4BA**About** You already know you can trust Greggs for a top-notch breakfast and lunch, but did you know we’re also bringing evening meals to the Nation! With exciting new products ready to launch in the evenings, we need some great people to serve them! If you’re a bit of a night-owl, or have other day...


  • Birmingham, Birmingham, United Kingdom Trinity Walk Full time

    Retail Store Supervisor OpportunityAn exciting Retail Store Supervisor opportunity has arisen at Trinity Walk in Birmingham, West Midlands.We are looking for a highly motivated and experienced individual to support the Store Manager and Assistant Store Manager in achieving retail store targets, ensuring the store trades safely and legally, and providing a...

  • Retail Supervisor

    1 week ago


    Birmingham, United Kingdom Trespass Full time

    Job description Supervisor About the Role We have an excellent and rarely available opportunity for a part-time supervisor to join our team here at Trespass Resort World Birmingham Your main responsibilities will include: - Driving Sales and Profit - Customer Service - Merchandising - Stock Control - Able to assist Store Managers when required About...

  • Retail Supervisor

    7 months ago


    Birmingham, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an...


  • Birmingham, Birmingham, United Kingdom Nike (New) Full time

    Fitness Industry Retail Career OpportunityWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Nike Well Collective in Birmingham, AL. As a key member of our retail team, you will be responsible for providing exceptional customer service and helping customers find what they need to achieve their fitness goals.This is an...