Receptionist - Mon to Fri 9 - 5
6 months ago
As a** Receptionist**, you are the first point of contact and are critical in ensuring that a positive first impression is created for all visitors to the home.
As the largest healthcare provider in Northern Ireland, we like to ensure that great care and meaningful, enjoyable experiences are at the top of our list.
Our receptionists present a professional and caring first contact for all those who visit or telephone the home and provide administrative assistance and support to the Manager and, when appropriate other team members, including diary management, word processing, photocopying, filing, and maintaining records.
**About The Role**
**Duties and Responsibilities**
**Marketing**
- Provide a welcoming and friendly environment as the primary contact point for visitors and telephone enquirers;
- Maintaining and promoting a positive image with a strong emphasis on customer service skills;
- Liaise with visitors and potential residents to the home, ensuring they are welcomed in a professional and friendly manner and all queries responded to accordingly;
- To update and log any customer enquiries onto the home’s Income Processing software and proactively manage any follow ups as required, such as issuing brochures or any other company literature.
- Actively market the home and assist with ‘Show-arounds’ and engage positively with both prospective residents and their families.
**General Administration**
- Engage with the Personal Activities Leader to ensure a varied programme of events to encourage resident participation and stimulation;
- To maintain Resident and employee confidentiality and privacy in line with Information Governance;
- To attend and actively participate in team meetings and team training sessions as required;
- Provide support and assistance to the administrative team in the home as and when required, and act as the focal point to cover their duties when absent;
- Where appropriate, to update systems with the team’s rosters;
- Take the minutes at the Team Meetings and other meetings as required
- To familiarise yourself with, uphold and adhere to the company policies and procedures at all times.
An energetic, committed yet approachable team member, the person who fulfils this role will add real value and show commitment to both residents, families and team members alike. They will have the ability to multi-task in a high-pressure environment with care and compassion.
**To succeed you will be**:
- A team player
- Strong communicator and influencer;
- Energetic and hard-working;
- Passionate about offering superior services and want to make a difference in everything that they do.
A sense of humour and positive outlook on life - Glass half full rather than half empty is key
**We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.**
- Competitive salary
- Generous holiday entitlement
- Access to excellent training
- Career development opportunities
- Free onsite parking
- Free uniform
- NEST work place pension contributions
- Long service awards
**Required Criteria**
- Previous clerical experience
- Ability to communicate effectively both verbally and in writing. Computer skills are essential
- Polite, friendly and welcoming telephone manner
- Effective interpersonal skills
**Desired Criteria**
- Hold or work towards NVQ in Customer Services
- Basic book keeping
**Skills Needed**
**About The Company**
Beaumont Care Homes have residential and nursing homes across Northern Ireland; in Belfast, Bangor, Ballymena, Comber, Donaghadee, Dunmurray, Jordanstown, Hillsborough, Holywood, Lisburn, and Newtownabbey - So there’s always a Beaumont Care Home nearby.
We aim to provide a safe, clean, relaxed and homely environment for all our residents, where care, well-being and comfort are of prime importance and where our staff feel is the best place to work in the care sector.
The atmosphere in all our homes is welcoming and inviting whilst our healthcare staff are professional and ready to care, delivering a home-from-home feeling that helps the transition from home or hospital easier and less stressful.
Beaumont Care Home’s staff undergo regular training to guarantee they provide the best one-to-one and person-centred care possible. All our staff are encouraged to develop their skills and continue on a career pathway.
As a company, we believe in healthy, homemade food, and our trained chefs prepare tasty, exciting, and appealing meals to various tastes, regardless of appetite or culture.
**Company Culture**
Beaumont Care Homes offer varied activities, from trips out and summer fetes to indoor activities including arts and crafts, pamper sessions and visiting entertainment.
As well as visiting dog therapists and other animals, intergenerational activities are encouraged involving local nurseries and schools.
Our team of healthcare professionals and the safe, comfor
-
Receptionist - Mon to Fri 9 - 5
2 weeks ago
Dundonald, United Kingdom Beaumont Care Homes Full timeJob DescriptionAs a Receptionist, you are the first point of contact and are critical in ensuring that a positive first impression is created for all visitors to the home.As the largest healthcare provider in Northern Ireland, we like to ensure that great care and meaningful, enjoyable experiences are at the top of our list.Our receptionists present a...
-
Receptionist
5 months ago
Dundonald, United Kingdom Bupa Dental Care Full time**Position**: Receptionist **Location**: Bupa Dental Care, Dundonald **Working Hours**: Part-time, 3 days a week, totaling 24 hours **working Pattern**: - Monday: 10:00 AM - 7:00 PM - Wednesday: 8:00 AM - 5:00 PM - Thursday: 8:00 AM - 5:00 PM Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created...
-
Accounts Payable Clerk
4 weeks ago
Dundonald, United Kingdom Brook Street NMR Full timeJob Title: Senior Clerical Officer - Accounts PayableJob Summary:We are seeking a highly organized and detail-oriented Senior Clerical Officer to join our team in the Accounts Payable department. As a key member of our team, you will be responsible for processing and paying invoices, managing supplier files, and providing administrative support to our...
-
Administrative Support Officer
3 weeks ago
Dundonald, United Kingdom Brook Street NMR Full timeAdministrative Support OpportunityWe are seeking a dedicated individual to join our team as an Administrative Support Officer. This role will involve providing administrative support to our clinical teams, ensuring the smooth operation of our department.Key Responsibilities:Input and extract patient information from information systems to provide an...
-
Lead Dental Nurse
2 months ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team as a Lead Dental Nurse! ️ Position: GDC Registered Lead Dental Nurse Location: Bupa Dental Care, Dundonald Hours: Full-time, 42.5 hours/week (Mon - Fri, 7:45 AM - 5:15 PM) About Us: Welcome to Bupa Dental Care in Dundonald, where we are committed to delivering exceptional dental services in a warm and friendly...
-
Administrative Support Officer
4 weeks ago
Dundonald, United Kingdom Brook Street NMR Full timeAdministrative Opportunities in Ulster HospitalWe are seeking a dedicated Administrative Support Officer to join our team at Ulster Hospital in Dundonald. As a key member of our administrative team, you will be responsible for providing exceptional support to our clinical and nursing staff.Key Responsibilities:Input and extract patient information from...
-
Administrative Support Officer
3 weeks ago
Dundonald, United Kingdom Brook Street NMR Full timeAdministrative Opportunities in a Dynamic Healthcare SettingWe are seeking a dedicated and experienced Administrator to join our team at Brook Street NMR. As a Band 3 Clerical Officer, you will play a vital role in providing administrative support to our clinical teams.Key Responsibilities:Input and extract patient information from information systems to...
-
Band 3 Clerical Officer
4 weeks ago
Dundonald, United Kingdom Brook Street NMR Full timeExciting Administrative Opportunities in Ulster Hospital in Dundonald !Are you an experienced Administrator looking for a rewarding career with long-term prospects? Brook Street (UK) Ltd is currently seeking dedicated individuals for Band 2 and Band 3's on behalf of our esteemed client in East Belfast Why join us?o Excellent opportunities for...
-
Estates Medical Devices Asset Officer
5 months ago
Dundonald, United Kingdom MPA Recruitment Full timeMPA are currently recruiting for an Estates Medical Devices Asset Officer for our public service client based in Dundonald. **Location - **Dundonald **Hours of Work - **8.30am - 4.30pm Monday to Friday **Salary - **£13.84PH **What the role entails**: 1. Assist the Senior Engineering Manager - Medical Devices in the management, monitoring and tracking of...
-
Band 3 Clerical Officer
5 months ago
Dundonald, United Kingdom Platinum Recruitment NI Ltd Full timeJob Title : Band 3 Clerical Officer Duration - Temporary Rate : £11.11p/h Hours : 37.5hpw Location : Dundonald **JOB SUMMARY** Administrative & Clerical Officers provide an administrative service/support in a variety of different settings within the Trust. They will work as an integral member of a team and will be expected to respond to queries,...
-
Trainee Dental Nurse
1 week ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald as an Apprentice Dental Nurse! ✨Location: Dundonald, Belfast Scheduled Working Hours:Monday- 9:45-7:15Tuesday 7:45-5:15 Friday 7:45-5:15 22.5 hours per weekAbout the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care with a personal touch. Our modern...
-
Trainee Dental Nurse
1 week ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald as an Apprentice Dental Nurse! 🦷✨ Location: Dundonald, Belfast 📍Scheduled Working Hours: Monday- 9:45-7:15 Tuesday 7:45-5:15 Friday 7:45-5:15 22.5 hours per week About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care with a personal...
-
Trainee Dental Nurse
1 week ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald as an Apprentice Dental Nurse! 🦷✨ Location: Dundonald, Belfast 📍Scheduled Working Hours: Monday- 9:45-7:15 Tuesday 7:45-5:15 Friday 7:45-5:15 22.5 hours per week About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care with a personal...
-
Trainee Dental Nurse
1 week ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald as an Apprentice Dental Nurse! ✨ Location: Dundonald, Belfast Scheduled Working Hours: Monday- 9:45-7:15 Tuesday 7:45-5:15 Friday 7:45-5:15 22.5 hours per week About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care with a personal touch. Our...
-
Trainee Dental Nurse
6 days ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald as an Apprentice Dental Nurse! ✨Location: Dundonald, Belfast Scheduled Working Hours:Monday- 9:45-7:15Tuesday 7:45-5:15 Friday 7:45-5:15 22.5 hours per weekAbout the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care with a personal touch. Our modern...
-
Home Administrator 37.5 HRs Pw
6 months ago
Dundonald, United Kingdom Beaumont Care Homes Full time**OUR VISION** To improve the lives of our residents and the communities we serve by consistently delivering special resident experiences and to be the best place to work in the care sector **Main purpose of the role** To provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and...
-
Dental Nurse
1 month ago
dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald! 🦷✨ Location: Dundonald, Belfast 📍Scheduled Working Hours: Monday: 9:45 AM - 7:15 PM Tuesday & Friday: 7:45 AM - 5:15 PM Opportunities for flexible hours up to full-time, in line with business needs ⏰ About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering...
-
Dental Nurse
3 weeks ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald! ✨Location: Dundonald, Belfast Scheduled Working Hours:Monday: 9:45 AM - 7:15 PMTuesday & Friday: 7:45 AM - 5:15 PMOpportunities for flexible hours up to full-time, in line with business needs ⏰About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care...
-
Dental Nurse
1 month ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald! ✨Location: Dundonald, Belfast Scheduled Working Hours:Monday: 9:45 AM - 7:15 PMTuesday & Friday: 7:45 AM - 5:15 PMOpportunities for flexible hours up to full-time, in line with business needs ⏰About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality dental care...
-
Dental Nurse
4 weeks ago
Dundonald, United Kingdom Bupa Dental Care Full timeJoin Our Team at Bupa Dental Care, Dundonald! ✨ Location: Dundonald, Belfast Scheduled Working Hours: Monday: 9:45 AM - 7:15 PM Tuesday & Friday: 7:45 AM - 5:15 PM Opportunities for flexible hours up to full-time, in line with business needs ⏰ About the Practice:At Bupa Dental Care in Dundonald, we pride ourselves on delivering high-quality...
