Property Administrator

**Hibiscus Homes seeks an experienced property administrator.**

Hibiscus Homes re-develop, renovate, and maintain a small but growing portfolio of properties primarily in Northwest London. Our principal customer provides support to disabled service users, but we also provide accommodation for mainstream residential tenants.

**Typical activity for this role**:
Providing housing services admin support including lettings, rent, housing benefit, accounting, voids, arrears, and tenancy administration.

Maintaining accurate customer records relating to repairs, maintenance, contacts, and requests for change.

Developing effective working relationships with customers, key suppliers, and partners to ensure that service standards are met whilst also improving efficiency.

Liaising with local authorities and property related professionals

Instructing and scheduling Maintenance personnel

Inspecting completed work on site when appropriate (must have a full driver's licence)

Producing regular financial & performance reports for the management team.

Monitoring customer satisfaction (surveys and reports) to ensure the company is focused on continual improvement.

General bookkeeping duties including order and invoice processing, accounts payable

Performing general clerical duties as requested.

Monitoring and ordering materials

Budget monitoring and maintenance of supplier accounts

**Desirable experience**
- Housing services administration
- HMO licensing
- Project management
- Planning liaison

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00-£27,500.00 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- Day shift
- No weekends

COVID-19 considerations:
**Experience**:

- Property Management: 1 year (preferred)

Work Location: One location

Reference ID: HAVS186