Transformation Portfolio Lead, Connectivity

2 weeks ago

Barnsley, United Kingdom HSBC Full time

-Job description

Transformation Portfolio Lead, Connectivity

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 20nn and beyond, we are currently seeking a Transformation Portfolio Lead, Connectivity to join HSBC Technology.

HSBC’s Digital Business Services is a key part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. DBS combines global expertise and technology to help keep us ahead of the competition.

The Chief Technology Office (CTO) manages Cloud and IT infrastructure critical for HSBC employees and customers, such as hardware, system software, middleware and databases, Data Centers, Voice and Data networks, Cloud & External Infrastructure services, ATMs, Desktops and other devices.

Within CTO, Connectivity provides global services covering networks, security, voice, video, contact centre, trade floor and media recording. We are currently seeking an experienced professional to join our team in a key role as the Transformation Portfolio Lead.

Reporting to the Connectivity Head of Transformation and Business Management, the person will work to ensure world class technology that enables business success by leading strategy and delivery, with customer experience and controls at the heart of what we do.

The person will manage programme and project teams to deliver strategic change initiatives, with a typical annual cash investment portfolio of c.$50m. The role will support the outcomes of IT’s Vision ‘27 programme, delivering improvements across Speed, Scale & Resilience metrics, whilst accelerating the development of a world-class CTO capability that attracts, nurtures and retains talent.

The person will be commercially astute, an excellent communicator and able to partner with executive level business stakeholders (Group General Managers and their teams). They will work with business leaders to define technology strategies, create new solutions and drive a culture of continuous improvement. They will also be partnering with other DBS, IT and CTO counterparts, at all levels of the organisation.

As the Transformation Portfolio Lead, you will be responsible for driving the Vision 27 transformation agenda and ensuring that the bank's technology initiatives align with the overall business strategy. You will also be responsible for developing and executing change management plans to ensure smooth adoption of new technology solutions across the organization.

Key Responsibilities will include:

- Lead delivery of the Connectivity portfolio of change programmes and projects, working with project and Technology leads to ensure timely delivery of strategic objectives
- Managing all portfolio and delivery risks effectively, including delivering within approved budgets
- Lead future portfolio planning across Connectivity, with a focus on delivery our long-term strategic objectives, while maximizing the return on investment through financial and non-financial benefits
- Managing vendors and commercials to ensure delivery to budget and benefits realisation
- Own relationships with business and technology customers/stakeholders to design and deliver complex solutions
- Drive the implementation of Cyber, Technology, Architecture disciplined Agile to efficiently deliver solutions
- Support design and execution of platform architecture and strategy, and services in accordance with high control and compliance standards
- Consolidate and standardise infrastructure solutions across the globe for countries to adopt global standards

Principal Accountabilities:

- Influence and collaborate with senior stakeholders (CIO, COO, CEOs) and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations
- Partnering with Senior Technology and business stakeholders in reacting to delivery challenges and recommending and managing resolution plans
- Partnering and influencing senior stakeholders in delivering continuous

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