Level 2 Hospitality Team Member Apprentice

2 months ago

Bridgwater, United Kingdom Somerset Larder Full time

Company Description
- South West Larder: Togetherness, Nurture, Pride, Planet_

Full Time: 39 hours per week (1 day at college)

**Salary**: £10.69 per hour

Location: HPC

Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the West Country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.

At Somerset Larder, our Values have been developed by our team. Our Values exist for the good of our working lives and company performance. Our Values are:

- Togetherness - “Be a tractor not a trailer.”
- Nurture - “You grow, I grow, we grow.”
- Pride - “We can and we willl
- Planet - “We’re part of a bigger picture”

**Job Description**:
The salary we offer for this role is £21,737 gross per year (£10.69 per hour). This is an apprenticeship position employed to work and study for the Hospitality Team Member Apprenticeship standard at level 2.

The training lasts approximately 15 months and work time will be supported through on the job training regular trainer/assessor meetings with the apprentice to support learning and assessment. The apprenticeship requires the achievement of level 2 in English and Maths as well as the hospitality apprenticeship.

Following the apprenticeship, we would expect and hope that the apprentice continues with Somerset Larder.

**Key Areas of Responsibility**:

- To assist in the preparation and cooking of food
- To serve meals, snacks and drinks
- To process customer payments
- To clean all equipment, crockery & cutlery as required
- Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops
- To ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management system (FSQMS)
- To carry out and record any checks specified by the Supervisor, Chef Manager or Unit Manager
- To ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan
- To carry out tasks in the most efficient manner, considering any production or allergen constraints, to meet customer orders
- To participate as a HACCP (Hazzard Analysis and Critical Control Points) team member if required
- To ensure all work is carried out in accordance with the relevant Health and Safety legislation and codes of practice
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel
- To ensure all raw materials and packaging materials are stored in the correct areas of the site
- To ensure all production and quality records are complete accurately and on time
- To assist where necessary in collating traceability information and ensure that all traceability requirements are fully complied with
- Where relevant, carry out activities required by the accredited FSQMS
- To receive deliveries and check supplier invoices in accordance with the company systems and procedures
- Carry out projects or other tasks as requested by the Unit Manager
- Support the hospitality function of the business by preparing for events and delivering excellent customer service
- Support the retail outlets and coffee shops within the business, including promoting the business and offering excellent customer service
- Embrace and actively participate in the Zero Harm culture

**Togetherness**
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues

**Nurture**
- Keen to learn on the job
- Hold Food Safety Level 2 (or be able to achieve on appointment)

**Pride**
- Be honest and trustworthy
- Able to work independently
- Have a can-do approach

**Planet**
- Hygienic approach and manner
- Committed to zero harm and sustainable practices

**Skills/Knowledge/Experience Required**:

- Can minimise loss to the business by handling payments and stock appropriately
- Communicates clearly and concisely
- Uses technology appropriately and efficiently in line with company policy
- Complies with legal requirements to avoid risks and minimise disruption to the business
- Maintains safety and security of personnel
- Supports team members to meet and exceed customer expectations
- Organised and able to work well within the different environments of each of the service and supply elements of the HPC contract
- Ability to use and understand cash, cash handling, EPOS and cashless system
- Good general education including literacy and numeracy skills

**Qualifications**:

- Level 2 Food Safety Qualification **(Desirable)**:

- Level 2 H&S Qualification **(Desirable)**:

- Level 2 Maths & English Qualifications **(Desirable)**

Additional Information
**South West Larder offers a g

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