Epidemiology Survey Administrator

An exciting opportunity has arisen for a Band 3 Epidemiology Survey Administrator to join our team.

You will provide a comprehensive administration skills, responding to a range of enquiries in a polite, caring, calm and efficient manner. This role requires you to act as the first point of contact for schools contacting the service and to portray the service in the highest possible professional basis.

You will be passionate about customer service and enjoy working as part of a team. You will work within a large multi-disciplinary healthcare team who pride themselves on delivering the Trust objectives and the vision to improve the health and wellbeing of people across the diverse communities we serve.

This position is well suited to an individual who is enthusiastic about providing a high-quality patient experience and who has excellent communication and administration skills.

The NHS offers many benefits such as a generous holiday entitlement, flexible working and pension scheme.

You will be responsible for providing administration to support a team of dentists and dental nurses with the National Oral Health Surveys liaising with Suffolk Councils to request schools census information

You will also sample data using specific calculations to ensure the integrity of the survey and set up master documents and templates that are unique to each survey as well as dealing with day-to-day queries using own initiative to resolve issues within guidelines.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding - and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

To attend survey training each year

To travel between Suffolk and Cambridge

Administrate for and support the Epidemiology dental survey team

Liaise with Suffolk Councils to request schools census information

Sample data using specific calculations to ensure the integrity of the survey

Setting up of master documents and templates that are unique to each survey

Keep contemporaneous electronic and handwritten notes of all dealings with schools

Support dentists and dental nurses with requests for stationery and equipment

Maintain a colour coded folder system for each local authority area

Following up with schools to return consent forms in a timeous manner

The post holder will need to have excellent attention to detail due to the accuracy required for receiving and transmitting confidential data

Deal with day-to-day queries using own initiative to resolve issues within guidelines

The ability to prioritise and organise own workload in an efficient and accurate manner

Good organisational skills and be methodical