Medical Receptionist

**Part-time: Various hours across Monday to Friday between 08:30-18:30**

**And holiday/sickness cover when needed**

**Salary: £10.42 per hour to start**

An opportunity has arisen for a Medical Receptionist to join Orchid House Surgery in Ferndown.

Orchid House Surgery serves a practice population of c.9,000 patients. The Practice has a CQC rating of good and has a close working relationship with the Primary Care Network that provides a range of extra services that can be directly booked by our patient services team.

**Primary Responsibilities**:
a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

e. Signpost patients to the correct service

f. Process incoming and outgoing mail

g. Initiating contact with and responding to, requests from patients, team members and external agencies

h. Process calling letters as requested

i. Photocopy documentation as required

j. File and store records as required

k. Data entry of new and temporary registrations and relevant patient information as required

l. Input data into the patient’s healthcare records as necessary

m. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

n. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

o. Manage all queries (including administrative queries) as necessary in an efficient manner

Work Remotely
- No

**Job Type**: Part-time

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 25/02/2024