Receptionist

3 weeks ago

Cheltenham, United Kingdom Lah Property Marketing Full time

**Description**:
**Receptionist - 2 days pw (maternity cover)**

**Central Cheltenham**

We are looking to recruit a friendly and efficient front of house receptionist to work 2 days pw on a job share basis at an amazing office development in central Cheltenham. The building forms part of a prime location with retail and café venues and a roof top restaurant.

The role will also include responsibility for undertaking some concierge and pop up initiatives - so if you are creative and enthusiastic about reaching out to the local business community to find some exclusive offers for everyone working in the building - this could be the role for you.

**Hours and Salary**

Working 2 days per week, 19 hours per week

Monday and Tuesday 8.00am - 5.30pm

**Salary**: £11,075 part time (£11.21ph)

(Breaks including lunch to be taken in the building)

Temporary contract, for up to 6 months, to cover a period of maternity leave.

**Key Responsibilities**:
**Reception responsibilities**
- Meeting and greeting all visitors to the building to ensure a warm welcome - you will be the ‘face of the building’
- Support the offsite Property Management Company by ensuring any building issues are reported and managed to resolution. This will include managing maintenance contractors visiting the building/controlling keys/assisting with alarm checks
- Managing deliveries, including couriers and post
- Develop a good understanding of the local area and develop a local amenities information file - becoming the ‘expert’ in terms of local knowledge
- Managing the intercom for the under-ground car park
- Producing a weekly report for key stakeholders

**Concierge/added value responsibilities**
- Support the sales and leasing agents, working to help promote the vacant office space. You will prepare for viewings by ensuring space is looking pristine and ensure a hospitable welcome to potential occupiers.
- Work with a designated external agency to help develop and communicate (when required) a structured events programme - aimed at delivering a community vibe and offering activities to increase enjoyment for those working in the offices during the day. You will also find out what’s happening locally and reach out to the local businesses to find supporting offers and deals.
- Work collaboratively with your jobshare to develop a monthly newsletter for tenants to communicate activities and drive participation

**Skills, Knowledge and Expertise**:

- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self-motivated and willing to take on additional activities as part of the reception role
- Excellent written and verbal communication skills
- Microsoft office competent with confidence using social media / Canva
- Enjoy working independently as part of the reception job share
- Previously worked in a premium, corporate front of house reception role or customer service, marketing, or sales environment

**Benefits**:
Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company events

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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