Weekend Receptionist

3 months ago


Wirral, United Kingdom Jumpin Josephs Full time

Responsibilities:

- Greet and welcome customers in a friendly and professional manner ensuring all children are checked in correctly with trampoline socks and wristbands
- Answer phone calls and deal with associated enquiries
- Schedule and manage party bookings
- Communicate and enforce trampoline park rules and regulations to ensure safety of all children and customers
- Conduct daily checks prior to the park opening and closing
- Ensure reception area is clean and tidy at all times
- Process card transactions and cash payments
- Complete ad-hoc tasks as directed by the weekend manager
- Be reliable, hard working and trustworthy
- Be a great team player whilst able to work independently using initiative
- Have previous work experience within a customer service environment with excellent customer service skills
- Be an excellent communicator with effective verbal and written skills
- Have the ability to remain calm and thrive in a busy, energetic environment
- Proficiency in using office software such as Word, Excel, Outlook
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Have good attention to detail and accuracy in record keeping

This is a part-time position for weekends only, Saturday or Sunday on a rotational basis. There may be additional shifts during school holidays. We offer competitive pay based on experience.

If you have the required experience and skills for this position, please submit your CV along with a cover letter explaining why you are interested in this role.

**Job Types**: Zero hours contract, Part-time
Part-time hours: 8 per week

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- Free parking

Schedule:

- 8 hour shift
- Every weekend
- Weekend availability

Ability to commute/relocate:

- Wirral: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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