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Food and Beverage Assistant
4 months ago
**De Vere Cotswold Water Park**:
**Food and Beverage Assistant**:
**Main purpose of the role**:
Our restaurants and bars are vibrant places to work and are central to our guest's overall hotel experience. Fantastic service, an intuitive approach with customers and an eye for detail are therefore what we look for in our Food and Beverage Assistant colleagues.
You'll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. It's important our guests always enjoy our bar and restaurant spaces, so you'll make sure they're well presented, clean and tidy: you'll just have naturally high standards in your work. We pride ourselves on great customer service, so you'll know how to deliver fantastic and friendly experiences for our customers, time and time again.
Passionate and motivated to always deliver fantastic customer service, you are:
- Engaging, outgoing and confident
- Detail focussed
- Intuitive with customers needs
- Motivated by achieving great customer service
- Proud to deliver great service
**The Pay & Benefits**:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.
That’s why we are proud to offer the following benefits for the role of Food and Beverage Assistant.
- £10.70 per hour
- Restaurant Service Charge
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- 28 days holiday each year (increasing annually up to 33 days)
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Venue closure over the Christmas period
- Complimentary 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for long service milestones
- Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage
- Monthly colleague recognition through our You Are De Vere rewards programme
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- [If applicable] Subsidised travel options to support your journey to or from work
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
- Company Life Assurance scheme
As one of the largest hotels in the Cotswold area, De Vere Cotswold Water Park hosts many fun and exciting weddings, events and meetings such as Alice in Wonderland themed dinners, theatrical conferences and Narnia themed events. We also boast four lakeside locations for our guests to eat and drink, a destination spa, 20+ meeting rooms and more than 300 bedrooms.
Our colleagues work closely together to ensure our guests receive fantastic service, every time, so we regularly say thank you by hosting colleague events such as "Fizz Fridays", pizza lunches, Easter Hunts, and regular free refreshments from the ice cream van during the summer. We can offer a range of exciting career opportunities across our wide and varied departments, including conference & events, restaurants, bars, kitchen, housekeeping, spa and leisure, front of house and maintenance, to just to name a few.
