Traffic Dispatcher

We are a fast growing family business that are looking to add an elite member to our customer services team:
**Primary Responsibilities**:

- Answer phone calls and assisting as appropriate
- Update customer records and databases
- Submit timely reports to customers
- Order processing, dispatching and invoicing
- Plan Staff Rotas
- Dealing with driving staff on a day to day basis
- Planning Routes to the most effient way
- Liasing with the workshop to ensure defects and PMIs are carried out
- Ensure that all services are carried out on a daily basis
- Filing, photocopying and scanning as and when required
- Assist colleagues wherever necessary

**Knowledge and Skills Requirements**:

- Proven experience in customer service or relevant role
- Outstanding communication and interpersonal abilities
- Excellent knowledge of Microsoft Office
- Knowledge of Xero a plus (not necessarily require as training will be provided)
- **Strong attention to details**:

- Ability to work on own initiative
- Excellent time management skills
- Discretion in handling confidential information
- Pleasant and effective telephone manner
- Ability to multitask

**Package**:

- 28 days holiday inclusive of Bank Holidays
- Pension Scheme

**Work Hours: Full -time**
- Monday to Friday from 08:30am - 17:30pm
- Every other Saturday: 08:00am - 12:00pm

Pay: From £32,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Waste Industry: 1 year (preferred)
- Customer Services: 1 year (required)

**Language**:

- English (required)

Work Location: In person