Apprentice Admin Support Officer

1 month ago


Macclesfield, United Kingdom CWP Full time

**Main area**
- Apprentice Admin Support Officer**Grade**

Band 2

**Contract**

Apprenticeship: 18 months

**Hours**

Full time - 37.5 hours per week

**Job ref**

373-SMH1485

**Site**
- Jocelyn Solly Resource Centre**Town**

Macclesfield

**Salary**

£20,270 - £21,318 per annum

**Salary period**

Yearly

**Closing**

07/03/2023 23:59

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside.

We provide physical, mental health and learning disability services to a total population of around one million people.

Situated near two thriving cities in Liverpool and Manchester, CWP operates from 66 sites across Cheshire and Merseyside, including Wirral, Chester, Winsford, Crewe, Macclesfield, Sefton and Trafford.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running and committed to delivering person centred care.

The Care Quality Commission (CQC) has rated CWP as ‘Good’ overall, ‘better’ for treatments and ‘Outstanding’ for care.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

**Job overview**:
We are recruiting a Band 2 Apprentice Admin Support Officer. Hours of work are 37.5 hours to be worked over 5 days between the hours of 9am-5pm. 20% off the job study time allowance will be included within 37.5 contracted hours.

Based in Macclesfield, Cheshire, we are a busy Administration Team that forms part of the Adult and Older Persons Community Mental Health Service. Our Administration function is often the first point of contact for the teams based at Jocelyn Solly so as a representative of our service high standards of professional conduct and Customer Services must be maintained.

We are looking for a hardworking, polite, confident and well-motivated flexible person to join our busy secretarial team.

**Main duties of the job**:
You will be responsible for processing prescriptions and duties will include; receiving telephone requests from service users, carers staff and other professionals, requesting prescriptions to be completed by Consultants and processing prescriptions to their onward location.

You will work as part of a large Administration Team of multi skilled experienced colleagues who will be able to support you to become the best you can be. There is the requirement to cover colleagues in times of service need
- but our staff pull together and support each other to maintain standards of care. Opportunities for training and development are encouraged within the team.

20% off the job study time will be agreed with your manager. Full training and support will be given on internal systems and policies. Regular Supervisions and Appraisals will ensure that the post holder is supported and aware of their objectives.

**Working for our organisation**:
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running. CWP also scored the highest in the north west (among mental health, learning disability and community Trusts) for staff “recommending CWP as a place to work” in the NHS Staff Survey 2020.

We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool - and provide specialist services for the North West as a whole.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

**Detailed job description and main responsibilities**:
Please download a copy of the job description for a full copy.

Recruitment selection processes are based on competence (see Person specification) and values.

To ensure that we continue to provide ‘Outstanding for Care’ (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyda



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