Rta New Claims Portal Handler

1 month ago


Bolton, United Kingdom Power Recruiter Full time

We are currently seeking a dedicated and experienced Personal Injury Claims Handler to join our client's expanding team in Bolton. Our client is a well-established insurer known for providing exceptional customer experiences. As part of this dynamic team, you will have the opportunity to contribute to their positive and passionate work environment while enjoying a range of excellent benefits.

Responsibilities include:

- Take a proactive approach to the management of Personal Injury Claims within personal authority, ensuring efficient handling and resolution.
- Handle a small caseload of development files, seeking guidance from a mentor or Senior Technical Claims Negotiator as required.
- Maintain accurate reserves on each file, ensuring they reflect the appropriate level of damages.
- Manage Third Party Property Damage (TPPD) cases, including Credit Hire Claims.
- Process claim-related payments in a timely manner.
- Conduct effective negotiations with customers, suppliers, and relevant Third Party representatives.

**Requirements**:

- Extensive experience in Motor Claims, specifically within a Bodily Injury Claims environment.
- Demonstrated track record in handling Personal Injury Claims, both inside and outside of the RTA Portal.
- Familiarity with handling claims within an OIC (Official Injury Claims) Portal or a similar system.
- Advanced knowledge of all aspects of Motor Claims, including Credit Hire, potential fraud, and litigation.
- Excellent customer service and communication skills, with the ability to build rapport with claimants and stakeholders.
- Strong negotiation skills, enabling effective resolution of claims.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bolton, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing (required)
- Motor Claims (required)
- Proven Personal Injury Claims handling experience, (required)

Work Location: In person

Application deadline: 23/06/2023
Reference ID: PR/JR



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