![365 Resourcing Ltd](https://media.trabajo.org/img/noimg.jpg)
Coordinator
3 weeks ago
Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.
365 Resourcing are the preferred supplier to Mazak.
This is a key role within the Service department, supporting customers and field based Servicing engineers across an area of the country, arranging visits to customer sites to service any current machines.
This role is office based in the Service Department.
This challenging role will need a good level of organisation skills, good telephone manner, invoicing of completed engineers work, sending jobs to engineers, discussing faults and expectations of the job, given to engineers and customers.
**The Person**:
- Able to communicate at manager / director level.
- Knowledge of machine build process and structure
- Computer literate, scheduling and incident manager.
- Understanding of planning of work within the given area.
- Able to supply both customer and engineer requirements and expectations.
- Experience in using Excel, word, power-point, and PC literate.
- Comfortable with telephone conversations and communication
- Has an understanding of written reports with technical content.
**The Reward**:
- Join a successful, Worcester based, multi-national manufacturing company.
- Excellent career potential - the company is currently expanding due to increased demand.
- Benefits that include 25 days holiday, pension scheme, life insurance and well being programmes, free uniform, free parking and also a subsidised restaurant on site.
- Working Days, 8.15am-4.30pm, Monday to Friday.
- Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.
**Salary**: £25,500.00-£27,500.00 per year
**Benefits**:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 8 years (preferred)
- Administrative experience: 8 years (preferred)
Work Location: In person
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