Field Service Engineer

2 months ago

Birmingham, United Kingdom Stone Hardy Full time

**Job Title**: Mobile Engineer - Tail Lifts

**Location**: Birmingham

**Salary**:£13.15 per hour with 15% shift allowance

**Job Type**: Full Time, Permanent

**Hours**:40 Hours per week**,**Monday to Friday - 8am to 5pm and 11am to 8pm alternate weeks

**Benefits**: 20 days Holiday plus Bank Holidays, Life Insurance, and Health Plan

**Please note**: The company has ISO 9001:2018 accreditation and is fully focused in giving a quality service to all its stakeholders.

**Purpose of the Role**:

- To repair or maintain Tail lifts, lifting decks, winches and roller shutter doors
- To travel to customers' sites, roadside situations, or other premises as directed
- Assessing breakdowns, and quoting for, or carrying out, repairs as the customer has requested

**Responsibilities**:

- To respond to Controllers requests and travel to customers' sites or roadside situations to assess a breakdown, quote for, or carry out repairs as the customer has requested, in an efficient manner
- To make recommendations for major works - always ensuring unsafe equipment is clearly identified to the customer
- To complete tablet information fully, ensuring accuracy in recording all vehicle and job details. This should include but not be limited to:

- Clocking on & off each individual job, recording / checking vehicle identification details, equipment details, recording works carried out and assessing cause of failure, listing all parts used with part numbers, attaching photo's with every job etc.
- Engineers will be required to provide an out-of-hours service to Customers in line with the location callout Rotas. Overtime subsequent to normal shift in order to complete jobs will be expected, even if the work allocated is close to the end of the shift.
- Engineers will be expected to keep their vans neat, tidy and secure at all times, recognising the value of the stock that it carries and the value of the tools supplied by the Company and the van itself.
- Mobile Engineers are required to work in a safe and responsible manner recognizing the Company's Health and Safety and Company Vehicle Procedures and their duty of care imposed by Health and Safety legislation.
- Undertake other duties which the Company may from time to time reasonably request.

Essentials:

- Desirable to be LOLER qualified and have knowledge of hydraulics/electrics

Preferred Skills:

- Relevant experience required
- Mechanical fitting experience
- Good Communication skills
- Committed to Customer service, prepared to work flexible shifts including weekends and call outs at night.
- Hold current UK Driving Licence.
- Employs limited technical skill without direction

Please click on the **APPLY** button to send your CV and Cover Letter for this role.

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