Customer Service Advisor

1 month ago

Lincoln, United Kingdom Homes for Students Full time

Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Danesgate House as a Customer Service Advisor working 40 hours per week, 9am to 5.30pm Monday to Friday.

At Homes for Students, we are dedicated to creating a positive and supportive environment for our students. We value integrity, being a force for good, supporting one another, and fostering connections. As a Customer Service Advisor, you will play a vital role in upholding these values and putting students first.

In this role, you will provide a warm and friendly meet and greet service, reception support, and help desk assistance. You will also contribute to various back-office functions, providing administrative support to the operations team and Property Manager. From supporting open days, intake days, and departures to assisting students, visitors, and external contacts on a day-to-day basis, you will ensure a seamless and enjoyable experience for all.

To succeed in this role, you should possess excellent IT skills, exceptional customer care abilities, and strong communication and interpersonal skills. Understanding and meeting the needs of students will be crucial, and your ability to stay organised in a busy and diverse role will be vital. As a skilled problem solver, you will be responsible for addressing and resolving any complaints that arise.

Person Specification:

- Exceptional customer service skills, always displaying a helpful and patient attitude
- Experience using Microsoft Office software
- Quick and efficient learning ability
- Proficient in presenting information accurately, professionally, and appropriately
- Experience prioritising workload to meet competing deadlines without close supervision
- Team player with a flexible approach
- Previous customer service experience is desirable

What's on offer:

- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.

If this sounds like the perfect role for you and you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you. Join our team and make a difference in the lives of students

  • Customer Service Advisor

    4 weeks ago

    Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service Advisor Lincoln, Full Time, Permanent Salary £27,810 per annum Days of work – Monday, Tuesday, Wednesday, Thursday and Saturday Our Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email...

  • Customer Service Advisor

    4 weeks ago

    Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service AdvisorLincoln, Full Time, PermanentSalary £27,810 per annumDays of work – Monday, Tuesday, Wednesday, Thursday and SaturdayOur Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication.THE...

  • Customer Service Advisor

    3 weeks ago

    Lincoln, United Kingdom Blue Arrow Full time

    Customer Service Advisor Lincolnshire £9.87 p/hr Blue Arrow is looking for 4 Customer Service Advisors in Lincolnshire! Job Roles and Responsibilities: - Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision...

  • Customer Service Advisor

    4 weeks ago

    Lincoln, United Kingdom Future Prospects Group Ltd Full time

    Customer Service AdvisorLincoln, Full Time, PermanentSalary £27,810 per annumDays of work – Monday, Tuesday, Wednesday, Thursday and SaturdayOur Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication.THE...

  • Customer Service Advisor

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Blue Arrow Full time

    Customer Service AdvisorLincolnshire£9.87 p/hrBlue Arrow is looking for 4 Customer Service Advisors in LincolnshireJob Roles and Responsibilities: Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision making...

  • Customer Service Advisor

    1 month ago

    Lincoln, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm.In this busy position as a Customer Service Advisor, you will be required to answer and deal with...

  • Customer Service Advisor

    1 month ago

    Lincoln, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm.In this busy position as a Customer Service Advisor, you will be required to answer and deal with...

  • Customer Service Advisor

    3 weeks ago

    Lincoln, United Kingdom Copach.com Ltd Full time

    Customer Service Advisor - 18 hrs per week We are looking for a friendly and enthusiastic customer service advisor to join our small business based in Lincoln. Liaising with other members of the team to ensure customer requests are resolved as quickly and timely as possible. General office duties, data entry and up keep of current systems will also be...

  • Customer Service Advisor

    6 days ago

    Lincoln, United Kingdom Copach.com Ltd Full time

    Customer Service Advisor - 15 hrs per week We are looking for a friendly and enthusiastic customer service advisor to join our small business based in Lincoln. Liaising with other members of the team to ensure customer requests are resolved as quickly and timely as possible. General office duties, data entry and up keep of current systems will also be...

  • Customer Service Advisor

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...

  • Customer Service Advisor

    1 month ago

    Lincoln, United Kingdom Infinity Recruitment Consultancy Limited Remote Work Freelance Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...

  • Customer Service Advisor

    1 month ago

    Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...

  • Customer service advisor

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Stafforce Recruitment Full time

    We are looking for a Customer Service Advisor for an exciting opportunity at a company in Lincoln!Working Hours:Monday to Sunday, with flexible shifts totaling around 25 hours per week.Role Summary:As a Customer Service Advisor, you will handle both inbound and outbound calls, assisting customers with various inquiries and issues. Your role involves...

  • Customer Service Advisor

    3 weeks ago

    Lincoln, United Kingdom Future Prospects Full time

    Customer Service AdvisorLincoln, Full Time, PermanentSalary £27,810 per annumDays of work - Monday, Tuesday, Wednesday, Thursday and Saturday Our Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication. THE...

  • Customer Service Advisor

    2 weeks ago

    Lincoln, United Kingdom Future Prospects Full time

    **Customer Service Advisor** **Lincoln, Full Time, Permanent** **Salary £25,331 per annum** **Hours of work - Monday, Tuesday, Wednesday, Thursday and Saturday** **THE ROLE** As a **Customer Service Advisor** you responsibilities will include: - Building rapport and relationships with both new and existing customers - Providing a range of administration...

  • Customer Service Advisor

    3 weeks ago

    Lincoln, United Kingdom Future Prospects Full time

    Customer Service Advisor Lincoln, Full Time, Permanent Salary £10.42 per hour weekdays + £15.63 per hour on a Saturday Hours of work - Monday, Tuesday, Wednesday, Friday and Saturday **THE ROLE** As a Customer Service Advisor you responsibilities will include: - Providing a first-class service to customers, understanding their requirements and...

  • Customer service advisor

    1 month ago

    Lincoln, United Kingdom Stafforce Recruitment Full time

    We are currently recruiting for a Customer Service Advisor on behalf of our client in Lincoln. This is a fixed term contract for 12 weeks.Working: Monday to Sunday, shifts will vary, approx. 25 hours per week.12.20 £ hour Role summary:As a Customer Service Advisor, you'll be involved with both inbound and outbound calls with customers who have a range of...

  • Customer service advisor

    1 month ago

    Lincoln, United Kingdom Stafforce Recruitment Full time

    We are currently recruiting for a Customer Service Advisor on behalf of our client in Lincoln. This is a fixed term contract for 12 weeks. Working: Monday to Sunday, shifts will vary, approx. 25 hours per week. 12.20 £ hour Role summary: As a Customer Service Advisor, you'll be involved with both inbound and outbound calls with customers who have a...

  • Customer service advisor

    1 month ago

    Lincoln, United Kingdom Stafforce Recruitment Full time

    We are currently recruiting for a Customer Service Advisor on behalf of our client in Lincoln. This is a fixed term contract for 12 weeks.Working: Monday to Sunday, shifts will vary, approx. 25 hours per week.12.20 £ hour Role summary:As a Customer Service Advisor, you'll be involved with both inbound and outbound calls with customers who have a range of...

  • Customer Service Advisor

    2 weeks ago

    Lincoln, Lincolnshire, United Kingdom Copach Ltd Full time

    Customer Service Advisor - 18 hrs per weekWe are looking for a friendly and enthusiastic customer service advisor to join our small business based in Lincoln.Liaising with other members of the team to ensure customer requests are resolved as quickly and timely as possible. General office duties, data entry and up keep of current systems will also be...