Medical Secretary

4 days ago


Gloucester, United Kingdom Rosebank Health Full time

We are looking to recruit a Medical Secretary to join our friendly and supportive GP practice team. We currently serve a population of over 37,000 patients in four locations; Kingsway Health Centre our main site, Rosebank Surgery & Bartongate Surgery based in the city centre of Gloucester and Severnvale Surgery at Quedgeley. The successful applicant may need to work at all four surgery sites.

Rosebank Health are committed to providing the best possible healthcare to their patients. We are looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives.

NHS pension available

Purpose of the role

To provide secretarial support and services to the Doctors and other members of the practice team and to act as a focal point of communications between patients, nurses, GPs and other medical staff including other organisations and agencies.

Main Responsibilities

Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.

Record all contact regarding patients on the clinical system.

Complete fast track referrals via the ERS system.

Complete e-referrals and code accordingly.

Check for, chase up and action e-referral rejections.

Chase and follow up requests from patients and clinicians.

SystmOne tasks to be actioned in a timely manner

Answer telephone and deal with enquiries relating to referrals, reports letters etc

Check and action NHS mail (both personal and practice)

To perform any other task as required, appropriate to the role of a medical secretary.

Provide other administrative cover as required.


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