Airside Team Leader

5 months ago

Newquay, United Kingdom CORNWALL AIRPORT LIMITED Full time

**About the role**

Promote an open safety culture at all times whilst assisting the Airside Coordinators to provide a compliant airside services solutions for all airside operations, in line with IATA AHM, Airline GHM's and local procedures. Provide direct supervision and guidance to the Airside Service Officers, including effective allocation of resource to the commercial schedule and stakeholder activity where applicable, enabling effective turnaround solutions and ground handling services with safety, security and passenger experience being the forefront of daily activity objectives.

**What you'll be doing**
- Delegate Airside Officers workflow and work tasks for the operational day and ensure all are delivered in line with airline, local and regulatory procedures.
- Provide oversight and support in roster management and ensure all personnel have the requisite skills to carry out all tasks required.
- Support the Airside Services Duty Manager in carrying out safety investigations and implementing best practice solutions.
- Lead daily and weekly team briefings, enagaging team interactions to achieve consistent and compliant procedures.
- Maintain a safe and compliant airside working environment through vehicle and GSE daily maintenance schedules and following local processes for non
- compliances.
- Ability to identify skill gaps within the ASO team and work with relevant roles to provide coaching and mentoring functions.
- Collaborate with the Airside Coordinators and Passenger Services Supervisors where required to evolve and set delivery standards within BOH and FOH operations.
- Maintain confidentiality and support the Airside Coordinator in delivering HR functions such as Attendance Management procedures.
- Undertake all airside functions in line with the airside officers Role profile, whilst setting and maintaining the highest of professional standards across all disciplines.

**About you**
- Minimum of 12 months experience working within an airside environment
- Be able to achieve or demonstrate ability to achieve all disciplines across an Airside Officer functions
- Demonstrate assertiveness and good leadership skills
- Highly Motivated and enthusiastic with a flexible approach to succeed
- Ability to remain calm, assertive and methodical in stressful situations
- Means of transport to meet the needs of the airport business hours
- Willingness to work in a shift environment (including weekends, bank holiday and public holidays)
- Ability to follow and implement working practices that support our SMS and safe working practices
- CAL Airside Driving permit
- Minimum M permit
- The following qualifications and experience are desirable:

- Roster management
- Assisting people with reduced mobility and hidden and other disabilities including CAP1228A and EC1107/2006
- Working knowledge of Aerodrome Manual, all Passenger Service and Airside working -related Manuals and Airport Station Emergency Procedures

**Job Types**: Part-time, Permanent

**Salary**: £23,443.20 per year

Schedule:

- Weekend availability

**Experience**:

- Restaurant management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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