Head of Data

**JOB DESCRIPTION Job Title**: Head of Data Team: Strategy and Partnerships Team Salary range/pay band: c£55,000 dependant on experience Reports to: Director of Strategy and Partnerships Direct reports: None Hours: 37.5 Location: Christophers(Guildford)/Shooting Star House (Hampton) with travel as required Introduction to Shooting Star Childrens Hospices Shooting Star Childrens Hospices Shooting Star Childrens Hospices are a leading childrens hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and South West London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.

It costs £10.5 million a year to maintain our current level of care and only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families. Predominantly we work with families living in the North West and South West of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care.

**We have a CQC rating of Outstanding Part 1**: Job Profile a) Main purpose of job Shooting Star Childrens Hospices exists to provide the very best care and support for children with life limiting illness and their families. As our Data Lead, youll be accountable for reviewing and updating our existing data strategy and implementing it across the organisation, to support our For Every Family Strategy. Youll ensure that our data is of high quality, well understood, and can be used easily for a range of reporting requirements, including working with external NHS and Social Care stakeholders. By working with key data champions throughout the organisation, you will enable us to take strategic and tactical decisions in our business model using data-driven evidence.

Youll be a vital and valuable member of the organisation, working effectively with all departments across the Charity and will bring your knowledge and expertise (especially in data structures and management of data definitions, data modelling, cleansing and enrichment; data quality assurance, validation and linkage; and data visualisation) to the table as you advise, coach, and implement fundamental and sustainable change. In short, you will lead understanding of data use throughout the Charity, use and educate best practice, and giving data input in projects and changes to ensure we grow sustainably with the right data management in place. Using your logical and creative thinking, data leadership, project management, communication, and analysis skills daily will help us achieve the step-change we want to see in our future. b) Work relationship Internal stakeholders Director of Strategy and Partnerships CEO and all members of the OLT Heads of service, in care and all members of the SCLT HR Business Partners & HR Administrators Comms & Marketing team Fundraising Team Retail Team External stakeholders Statutory organisations within the SSCH area Other hospices across the UK c) Decision making authority The post holder will act within the agreed budgetary sign off levels assigned to the role and within the scope of delegation of the organisation d) Scope of job what does success look like?

Having reviewed and then implemented our updated data strategy, all areas of data within the Charity will be joined up, well understood and matched to processes that our staff adhere to in order to ensure high data quality. The data requirements always being a key part of the business processes, projects and changes, leading to us achieving tangible improvements in performance, efficiency and insight by default. Leading analysts, you will support and guide them as they build well understood reports, giving 360 degree views of data across the whole organisation, using reusable and multi-threaded reports using PowerBI. We will have a logical and defined organisational data model, including all the data relationships, that is being successfully leveraged to meet the different priorities of the charity.

Data quality will be high, and any problems easily alerted and rectified, with full understanding of any inconsistencies so that future issues are always kept to a minimum. This will also allow us to meet any data requests received and to comply with internal DPO requests to meet with agreed SLAs Confidence levels within the charity around using, analysing, and interpreting data have risen significantly. Part 2: Main duties