Activities Assistant

4 weeks ago


Cirencester, United Kingdom Habitat First Group Full time

The Activity Hub is a young and exciting part of the company that provides a range of activities for the guests and residents including water sports hire and instruction, bicycle hire, yoga, soft play and personal training.

Reporting to Activity Hub Manager
Salary £9.50 - £10.50 per hour
Hours Various hours are available throughout the Easter and Summer holidays

This is a casual position during our high season months throughout the Summer holidays, hours can vary to suit you.

**Rental Assistant and Customer Care**:
Ensuring that customers are given diligent safety briefings before their hire period
Answering enquiries from guests about appropriate equipment for them
Assisting the cycle mechanic in the upkeep of a fleet of hire bikes
Ensuring that all equipment is safe and tidy after use and that all assets are safely secured at the end of day
Carrying out regular safety checks on the water sports equipment
Taking bookings both online and over the phone for sessions and rental
Ad-hoc duties as directed by your Manager

Person Specification

Educated to GCSE standard
Previous customer service experience
First Aid certificate (desirable)
Enjoys working within a team, working inclusively and collaboratively
First class customer service skills with a confident and personable
Knowledgeable and passionate about the outdoor environment
Self-Motivated
Willingness to learn new skills
A fun and friendly outlook to customer service
Confident building relationships with colleges and clients
Communicate effectively over the radio and face to face with all team members and other departments



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