Lettings Administrator Opportunity

4 weeks ago


Manchester, United Kingdom Urbanbubble Full time

**We’re searching for an amazing Lettings Administrator**

**What do we offer?**
- We offer amazing benefits such as a enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
- We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub

**What does our Leasing team say?**
- _ "The team is always fun and lively and no two days are the same"_**:

- Brogan Fulton, Lettings Administrator**:

- _ "Busy, Fun, Challenging, Fulfilling. I always feel supported and we are a team first and foremost" _- **A**lly McGrath, Lettings Negotiator**:

- _ "Everyday is different We learn something new everyday. Our team is more like a family_" - **Lewis Bradford, Lettings Negotiator**:

- _ "Fun, welcoming and supported. Learning a lot of stuff every day and although you might come across new things you don't know how to dealt with, you feel comfortable enough to go through knowing that you have a great team ready to support you with anything you need" _- **Alessandra Spadaro, Lettings Administrator**

**What will you do?**
- Conduct proactive and efficient applicant management.
- Deliver outstanding service to internal and external customers
- Carry out effective time and diary management.
- Liaise with third parties to arrange, check outs
- Liaise with the block management team on issues where appropriate and manage through to resolution.
- Ensure comprehensive notes are recorded on the software system.
- Review current market rents and negotiate tenancy renewals in line with the required notice period for landlords and tenants, including preparing and completion of all renewal paperwork
- Monitor rent payments, chase arrears and take appropriate action, including issuing of notices and keeping the landlord updated at all times.
- Responsible for organising and maintaining all regulatory safety inspections and certificates as required.
- Responsible for handling with all maintenance requests via our maintenance system.

**What are we looking for?**
- Sales or Lettings Experience (prefered)
- Customer Service both face to face and via phone
- Knowledge of relevant Lettings and Estate Agency Acts, or happy to learn/work towards
- Understanding of key health and safety requirements
- Excellent oral and written communication skills
- A confident self-starter
- Team player, yet with the ability to work alone and on own initiative
- Strong administration skills

**We’re not your usual property company. We’re the North West’s leading property managing agent.**

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say - interested?

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.



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