Medical Receptionist and Trainee Dispenser
5 months ago
Pear Tree surgery is a 4 partner, 4 salaried GP semi-rural dispensing and training practice in North Warwickshire. From our main surgery based in Kingsbury and our smaller site in Hurley, we provide full general medical services to a list of approximately 10,500 patients.
We are currently looking for one full-time or two part-time receptionist and dispensary assistants to join our friendly staff team. This vital role provides the first point of contact with patients and requires dedicated team players comfortable working in a busy environments.
**Roles and responsibilities will include**:
- Answering and dealing with telephone and face to face enquiries
- Arranging appointments for patients and signposting to relevant services
- Taking messages and passing on information
- Processing and distributing incoming (and outgoing) mail
- Filing, photocopying and scanning
- Processing repeat prescriptions in accordance with Practice guidelines
- Dealing with clinical waste
- Liaising with Doctors, Nurses and other members of the team to provide a quality service for patients
and more.
- Computer literacy with experience of Microsoft Office and adaptable to a variety of software packages
- Excellent administration skills being able to successfully multi task
- Sound numeracy and literacy skills
- Ability to work independently or as part of a team
- Customer service experience having the ability to deal with patients on the phone and in person in a professional and compassionate manner
- Attention to detail with the capability to concentrate on critical tasks
- Ability to maintain discretion and confidentiality at all times
Rates of pay start from £10.55 per hour and once dispensary course has been completed, pay will be £10.93 per hour.
**Benefits include**:
NHS pension scheme
Level 2 dispensary qualification and training (commencement of training begins upon successful completion of probationary period, anticipated completion time to gain qualification is approximately 12-24 months)
Sick pay scheme (after 12 months)
Employee assistance programme
Uniform
Tea and coffee
Annual leave - equivalent to 5 weeks (pro rata)
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 22-37 per week
**Salary**: From £10.55 per hour
**Benefits**:
- On-site parking
Schedule:
- Day shift
Application question(s):
- Please can you state dates and times that you would be able to attend an interview.
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- medical reception: 1 year (preferred)
- dispensary: 1 year (preferred)
Work Location: In person
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