Information Governance Officer

3 weeks ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

North Staffordshire Combined Healthcare is a great place to work and has a sound future as a leading provider of excellent services.

An exciting opportunity has become available within the Information Governance Team for a full time Information Governance Officer working 37.5 hours per week, but we're happy to discuss part time hours too.

We are looking for a self starter that loves a challenge and is willing to learn and contribute to our fast paced and proactive team.

You will be joining a small but busy team that are responsible for Subject Access Requests as well as Clinical Coding (full coding training will be provided).

You will also be contributing to the Information Governance compliance for all Trust projects and service developments.

The team work a mixture of office and home working, dependent on the needs of the service.
- Acting on correspondence - responding to, or referring to the appropriate person
- Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. patients, staff, solicitors, complexity)
- Liaising with partner services and organisations
- Preparation/completion of routine documents, including letters, reports, presentations and forms
- Assisting patients/clients/relatives during incidental contacts

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.

Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
- Acting on correspondence - responding to, or referring to the appropriate person
- Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. patients, staff, solicitors, complexity)
- Liaising with partner services and organisations
- Preparation/completion of routine documents, including letters, reports, presentations and forms
- Handling telephone queries
- Assisting patients/clients/relatives during incidental contacts
- Providing support to the comprehensive Trust wide clinical coding function to meet clinical coding standards
- Resolving data collection and quality issues
- Accessing the weekly coding report which lists the uncoded finished consultant episodes (FCEs)
- Checking discharge summaries from the uncoded report daily
- Scrutinising the discharge summaries if there are any issues with the primary diagnosis and the co-morbidities diagnosis and contact the relevant clinician
- Acting on own initiative to chase all uncoded episodes
- Providing administrative support to other members of the Information Governance Team in achieving compliance with legislative and regulatory obligations
- Supporting the Health Records & Information Governance Manager on a day-to-day basis as required

1. The role will require capacity to make decisions, which may require consideration of a range of options, such as: - Judgements on how to deal with enquiries, patients/carers/external contacts
- Prioritising work, resolving conflicting diary appointments and schedules

1. Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer-based data entry systems. Particular systems used in this role are detailed under ‘Specialist/Technical requirements’. This may include activities such as: - Producing statistical reports
- Maintaining information systems

The role will require use of VDU equipment for a substantial proportion of time and does require advanced keyboard skills.
1. Understanding of a range of routine work procedures some of which may fall outside of the immediate work area. To be guided by precedent and clearly defined occupational policies, protocols procedures and codes of conduct relevant to work area. Work is managed rather than supervised.
2. Planning and organisation of straightforward tasks, activities or programmes. This may include activities such as: - Maintaining an effective ‘bring forward’ system
- Co-ordinate programmes of work (e.g., prioritising work, resolving conflicting schedules)

1. Provide advice or demonstrate own activities or workplace routines to new or less experienced employees in own work
2. To undertake surveys or audits, as necessary to own



  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    Particular systems used in this role are detailed under Specialist/Technical requirements. This may include activities such as: Producing statistical reports Maintaining information systems The role will require use of VDU equipment for a substantial proportion of time and does require advanced keyboard skills. Understanding of a range of routine work...

  • Head of Governance

    4 weeks ago


    Stoke-on-Trent, United Kingdom NHS Staffordshire & Stoke On Trent Integrated Care Board Full time

    Supporting the Associate Director of Corporate Governance, the Postholder will be responsible forhelping to shape the ICBs overarching Governance Frameworks in line with corporate strategy. With responsibility for delivering specific programmes and projects; which will include the following,although not exclusively: To develop and manage ICB-ICS Risk and...


  • Stoke-on-Trent, United Kingdom Abacus master locksmiths Full time

    **Job Purpose** To assist in the organising, providing and maintaining an efficient, effective, confidential and customer focused Member and Civic support service. **Key Duties / Responsibilities** - To provide administrative support to the Governance Division to assist in supporting the city's elected members to effectively carry out their duties and...


  • Stoke-on-Trent, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 344943**Salary**: - £51,934- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - Group: Regeneration Directorate: Places, Infrastructure and Housing Delivery**Type of role**: - Other**Working pattern**: - Flexible working,...


  • Stoke-on-Trent, United Kingdom NHS Staffordshire and Stoke-on-Trent Integrated Care Board Full time

    An opportunity has arisen to work within the Corporate Governance directorate as a Project Support Officer. Working with the Corporate Services Team and Programme Director - Special Projects, providing support to a number of transformation and commissioning programmes or projects and support the Corporate Services function. We are looking for a positive and...


  • Stoke-on-Trent, United Kingdom NHS Staffordshire & Stoke On Trent Integrated Care Board Full time

    Co Responsible for line management within the Corporate Services function including undertaking Personal Reviews, monthly one to one meetings, scheduling workloads and overseeing deadlines and day-to-day work. Responsible for the coordination, management and maintenance of the programme/project documentation, including the submission of reports to the...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    You will lead the vitally important Information Management Team comprising of two data analysts and an Information Officer; a team responsible for information production, report writing and data analysis. The team delivers high quality data for our Senior leadership team and clinicians, and is responsible for our national & mandatory submissions and local...

  • Chief Officer

    1 day ago


    Stoke-on-Trent, United Kingdom Headway North Staffordshire Part time

    An exciting opportunity has arisen and we are seeking to appoint a Chief Officer to lead the successful development and implementation of our strategic plan. The Chief Officer will be responsible for the direct management of Headway North Staffs, ensuring services are delivered in line with contracts and funder requirements, in order to achieve high quality...


  • Stoke-on-Trent, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

    The Staffordshire and Stoke on Trent Contract Management Team has a vacancy for a Business Support Officer. The team are looking for an enthusiastic and capable individual to join the team on a permanent basis to provide administrative support to a number of contracts, and provide support to the wider contract management team. The post holder will provide...

  • Chief Officer

    2 days ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Headway North Staffordshire Full time

    An exciting opportunity has arisen and we are seeking to appoint a Chief Officer to lead the successful development and implementation of our strategic plan. The Chief Officer will be responsible for the direct management of Headway North Staffs, ensuring services are delivered in line with contracts and funder requirements, in order to achieve high quality...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Orchard Community Trust Full time

    ORCHARD COMMUNITY TRUSTCHIEF EXECUTIVE OFFICERContract type: full time, permanentSalary: competitiveStart date: September 2024Closing date: by noon on Friday, 17 May 2024Interviews: Thursday, 23 May 2024Due to the upcoming retirement of our CEO, Orchard Community Trust is seeking to appoint an inspirational and collaborative leader to work closely with the...

  • HR & Payroll Officer

    4 weeks ago


    Stoke-on-Trent, United Kingdom Shaw Education Trust Full time

    Due to expansion, we are looking for experienced HR & Payroll Officers to join the Shaw Education Trust’s People Team. Applications are invited from HR & Payroll Officers with experience who will join our team. Under the guidance of the HR Shared Service Manager, you will provide HR and Payroll support across the Shaw Education Trust which will include a...

  • Education Officer

    1 week ago


    Stoke-on-Trent, United Kingdom Staffordshire Chambers of Commerce Full time

    **Education Officer** We offer an attractive benefits package, a rewarding role in a great team and good opportunities for personal development. This is a 1 year fixed role with the possibility of extension, working 9.00am - 5.00pm for five days, a total of 35 hours per week. However, flexible working hours and home working is available. Closing...


  • Stoke-on-Trent, Staffordshire, United Kingdom Triumph Consultants Ltd Full time

    Interim Client Manager - Housing & Community Safety 57 per hour PAYE 37 Monday – Friday, normal working hours To lead on managing a highly effective client function in relation to driving transformation service improvements and business change Lead on the provision of accurate and timely professional technical advice and direction, including in...

  • Payroll Officer

    4 weeks ago


    Stoke-on-Trent, United Kingdom Page Personnel Full time

    Immediate Start Opportunity - Temporary position based in Staffordshire **About Our Client**: This organisation is Not For Profit educational sector based in Staffordshire. With a commitment to excellence in education and a strong focus on community impact, the company is a major player within its industry. **The key responsibilities of an Payroll...

  • Customer Advisor

    4 weeks ago


    Stoke-on-Trent, United Kingdom Broad Oak Properties Full time

    **Customer Advisor (part time working from home)** Be part of one of the fastest growing business sectors in the UK today - the decarbonisation of domestic properties. The Government have set aside billions of pounds to install energy saving boilers, renewables and installation of insulation to prevent heat loss in properties. Broad oak heating and...


  • Stoke-on-Trent, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 26-02-24 until 23-02-25 with a possible extension. **Hybrid working** **Job Purpose** To provide a consistent and high-quality service to frontline teams in the chairing and management of statutory reviews for children looked after and of child protection conferences as governed by: The Children Acts 1989 and 2004. Statutory guidance...

  • Ehc Support Officer

    7 days ago


    Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full time

    **Directorate**: Children and Family Services **Section**:SEN Monitoring and Assessment Service (SENMAS) **Duration**: One permanent position and one fixed term position for 12 months **Grade**: Level 4 **Hours**:37 hours per week **Closing Date**: 14 June 2023 The SENMAS Team are looking for dynamic and organised Business Support Officers to support...


  • Stockton-On-Tees, United Kingdom North Tees & Hartlepool Solutions Full time

    **See attached job description and duties**: secretarial and administrative support service to the PA to the Director of Governance and Director of Finance act as a system administrator for Insight4GRC's governance and compliance suite, enabling users to update records or obtain reports in real time via a web browser as a member of the Governance Team;...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    Provide support to the Deputy Chief Finance Officer in the development of financial strategies and plans for the Trust to ensure financial balance and to exhibit sufficient strategic awareness to deputise for the Deputy Chief Finance Officer as appropriate across a full range of their duties including system level meetings representing the Trust. To support...