Part Time, Front of House Receptionist

7 months ago

Newcastle upon Tyne, United Kingdom Haines Watts Full time

Location
- **Newcastle**
- Contract Type
- **Part Time**

**What's the Role?**

**What's the Role?**
As a **part time Receptionist & Administrator**, you will be responsible for all aspects of reception work, providing an exceptional front of house service to all callers and visitors to the business. You will also be responsible for a range of administrative duties.
- Responsible for dealing with all phone calls in a professional manner and passing on messages as required.
- Meeting and greeting clients and visitors.
- Booking meetings and managing the bookings of meeting rooms.
- Arranging couriers.
- Keeping the reception area tidy and professional at all times.
- Sorting and distributing incoming post.
- Franking and logging outgoing post including special deliveries.
- Typing, filing and shredding.
- CRM system maintenance (Iris Docs).
- Arranging lunch and refreshments for meetings.
- Other ad-hoc administrative duties.

**This is a part time office based role working 16-21 hours (hours to be agreed).**

**What you need to be;**
- Be **authentic** in every situation and like to be connected to your team, clients and local communities
- Like to listen and understand, to show up every day with **passion** and to stand up for things that matter to you
- Be driven to succeed, take **initiative** and want results.
- Have a friendly, can-do attitude.
- Be highly presentable and a confident first point of call for clients and visitors.
- Have the ability to manage own workload and be proactive in help or support as needed.
- Be able to identify areas for improvement and take responsibility for tasks.
- Be self-aware of areas for development.
- Be able to adopt a calm and assured approach, making time for people and sharing knowledge.
- Be able to multitask whilst demonstrating excellent time management skills to ensure all deadlines and expectations are met.
- Take pride in all aspects of work.
- Be able to travel daily to our office in Newcastle upon Tyne.

**The Haines Watts Way**:
Our collective aspirations are simple:

- We strive to build and develop valued relationships to our clients and connections.
- We strive to show passion for our work in helping clients achieve their goals and using our initiative to help solve problems.
- But above all, we strive to be authentic and inclusive as part of our DNA.

**What you get back from us;**
- Working in our modern city centre office, close to Newcastle quayside with complimentary snacks and ‘dress for your diary’ dress approach.
- Birthdays are important, so each year take the day off to celebrate.
- Enhanced family leave for all new parents.
- Giving back day, select a charity of your choice and spend the day volunteering with them.
- Regular social events such as annual Christmas party, summer gathering and team building days out.
- Special recognition, we celebrate big birthdays, long service, retirement and great performance.
- Employee introduction and client referral bonuses.
- Personal development programmes to support career growth including various talent development programmes, group update annual workshops and access to a range of CPD courses.
- Access to an instant voucher and cash back app.
- Strong emphasis on wellbeing, access to services such as 24/7 access to mental health helpline and legal/financial help.
- 5% employer pension contribution, income protection and life assurance.
- A flexible benefits programme to opt into further benefits which you can tailor to suit your lifestyle such as bike to work, gym membership, private medical insurance, dental insurance and restaurant card.

**Who We Are**
It starts with you
Some people think being an accountant is all about numbers. Here at Haines Watts we don’t We believe it’s all about our people and the relationships they forge as well as the specialist insight that they might build over time. We’ve been around for 90 years, so we must know a thing or two.

Our clients come from all walks of life. They have different backgrounds, experiences, talents, skills and goals. Just like our people.
So, we have a question for you: are you looking for a job that’s just about the numbers? Or do you want a career which leans into who you are as a person. You will build a common foundation with your colleagues whilst progressing from Trainee to Manager, but from there, with our in-house programmes to help you, we actively encourage you to discover who you are as a person.

Is your preference to become a foremost authority in an accountancy specialism or someone who is energised by relationships with clients and teams? We value either career path equally, but we know that you will value one more than the other and we will support you on that journey of discovery.

**Who We Are**

**It starts with you**

Some people think being an accountant is all about numbers. Here at Haines Watts we don’t We believe it’s all about our people and the relationships they forge as well as the specialist ins

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