Store Detective

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
- Mitie has a great opportunity a great opportunity for an _**_experienced _**Store Detective.** _We are looking for an experienced _Store Detective _to join the team on site. _**_Your contracted hours will be _**45 Hours a week**_ with a pay rate of £12.02_**_ You will report into our Services manager on site and the sites security operation's manager._

**Travel Expenses** - There is a generous mileage allowance for all travel incurred whilst at work.**

**Address: Bluewater, Greenhithe, United Kingdom, DA9 9SD**

Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores, and utilise your observation skills to help prevent theft of stock.**This is a mobile role working in multiple stores within a designated area.**

The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client. Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.

You will remain calm under pressure and react quickly in challenging situations. As no two days at our client's regional stores are the same, you will need to be highly adaptable.

**Main Duties**
- Observe, deter and arrest those taking part in criminal activity.
- Liaise with local police.
- Build local network to identify and disrupt crime.
- Report all incidents to the M&S Security Operations Centre (SOC) in a timely and accurate fashion
- Occasionally attend court to provide evidence.

**Qualifications**

**Person Specification**
- **It is essential that you are SIA licenced and have a minimum of at least 1 year's store detective experience.**:

- A full and clean driving licence and having access to your own vehicle is essential.
- Exceptional observational skills.
- Confidence to challenge people when necessary.
- The ability to handle sensitive situations.
- Experience in a customer facing with a strong customer service background.
- Strong communication skills (both written and verbal).
- Strongly self-motivated individual possessing a can-do attitude and a drive to learn.
- A positive, outgoing personality looking to be part of a strong and established team.
- The ability to make quick decisions.
- Good communication skills and accurate incident reporting through to M&S S.O.C
- **Own transport is essential.**

**Additional information**

**It's the little things that count -**

**Travel Expenses - There is a generous mileage allowance for all travel incurred whilst at work. 25p/mile plus parking expenses**

**Rate of pay
- £12.02**

**45 Hours a week**

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

**Note**:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.