Office Administrator

4 weeks ago


Drayton Fields Industrial Estate, United Kingdom The Recruitment Co Full time

**Scheduler/Office Administrator**

**£23,000 - £25,000 per annum - dependent on experience**

**Monday to Friday - 8.30am until 5pm**

**Daventry, Northants**

**Permanent**

Our long established Daventry client specialise in the design, sale, installation and service of commercial heating and air conditioning products.

**The role**:
Administration of all areas of our clients operations department and general office duties.This is an extremely busy role, dealing with engineers, customers and suppliers constantly, often with timescales which are almost impossible.

**Responsibilities**:

- Manage our clients service contract portfolio via their service management system
- Schedule our clients installation and service engineers to customers premises
- Ensure all equipment is ordered and paperwork is correct for each job
- Receive calls from customers regarding both their installation and service jobs
- Process all commissioning and service engineers reports
- Prepare quotations for all breakdowns and repairs
- Order and monitor the use of all hire equipment ensuring speedy and efficient 'off-hiring' and return
- Produce engineers daily worksheets
- Ensure that all administration, filing etc is kept up to date daily
- Report any call backs/breakdowns for analysis
- Ensure all costings information is maintained and updated
- Ensure all invoicing paperwork is processed through to accounts speedily
- Produce Health & Safety Documentation, including Risk Assessments and Method Statements
- General office duties including, filing, phones, workwear, stationery etc

**Requirements**:

- Demonstrate previous experience in working in a busy office environment
- Have a confident, enthusiastic, positive telephone manner
- Have the ability to cajole, encourage and motivate engineers to achieve their objectives
- Experienced and competent in all standard Microsoft Office, including Excel
- Must have good England geographic knowledge as scheduling throughout the England.
- Multi-task as second nature
- Have an aptitude for the technical nature of our business
- Be constantly looking at the detail to ensure everything is done
- Be fastidious regarding recording of conversations and plans made
- Have the patience of a saint coupled with a great sense of humour

**CPDaventry**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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