Care and Support Brokers

2 weeks ago

Worthing, United Kingdom West Sussex County Council Full time

**About Us**

Are you good at co-ordinating and seeking out information? Have a passion for supporting others? Join us as a Care and Support Broker and a make a difference.

**About The Job**

**Salary**: £25,409 to £27,852 per annum (pro rata for part time)
**Working Pattern**: Full-time (37 hours per week) and Part-time (29 hours per week) Casual Bank opportunities available
**Contract Length**:Permanent
**Location**: Bridge House, Worthing and Durban House, Bognor Regis. Hybrid Working available. **Please see details of individual posts attached.**

In this exciting opportunity, you will be at the forefront of supporting our customers to access appropriate and effective care and support services.

**As a Care and Support Broker, you will**:

- Report directly to the Placement and Sourcing Lead (or Deputy Lead)
- deliver care planning, sourcing, and purchasing functions for people requiring care and support who may be discharged from hospital, or those with longer term care needs.
- Develop extensive knowledge and specialist skills within customer groups and service types.
- Be adaptable and skilled to support the team to respond to changing demands and pressures.
- Work closely with customers, their families or representatives in planning effective care and support services. You will liaise regularly with other West Sussex County Council (WSCC) services and those from other stakeholders including NHS services andcare providers.
- Be passionate about customer service and enabling people with care needs to access the right support.
- Support equality and diversity and respect anyone working for or in contact with WSCC.

Care and Support Broker roles are mainly office based with occasional travel and work during standard office working hours on weekdays between 9am and 5pm. You may have a background in health or social care already or you might have really good transferableskills from other sectors.

All West Sussex County Council (WSCC) employees have a WSCC location as their contractual work location, however we do operate a 'Smarter working' approach, this is something that you agree locally with your manager, for what works best for you, your roleand your team. More details will be shared once you start working.

**Experience and Skills**

**A full job description is attached at the bottom of the advert.**

**Qualifications and/or experience**:

- GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy.
- Good up-to-date working knowledge of legislations and organisational policies relevant to the specialist area of the post e.g. Care Act (2014), Hospital Discharge Guidance 2020, Mental Health Act (1983) etc.
- Experience of monitoring data and information including financial material and using a range of IT and data systems.
- Good understanding of office systems and practices related to carrying out a health or social care role.
- Experience of influencing and negotiating with individuals, stakeholders and service providers
- Desirable

**Rewards and Benefits**

In addition to working within a great team and a competitive salary you will have access to:

- 24 days annual leave + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme
- A range of flexible working options
- Training and development opportunities, including coaching and mentoring
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans
- Discounted membership at selected local sports and fitness centres

**Further Information**

**How to Apply**:
**Please ensure you explain how your skills and experience relate to the key skills listed on the job description.**

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

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