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Cleaning Team Leader

4 months ago

Warrington, United Kingdom EMCOR UK Full time

**Duties/Responsibilities**:
**We are currently recruiting for a Cleaning Team Leader to join our team in Lingley Mere Warrington**

**Site address**:
**Haweswater House**

**Lingley Mere Business Park**

**warrington**

**Cheshire**

**Wa5 3LP**

**Hours: 16:30 to 00:00 Monday to Friday 35 Hours per week**

**Principal Accountabilities**:

- Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site.
- Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards
- Ensure a timely response to any service shortfalls identified
- Ensure a timely response to requests for additional or special cleans, agreeing customer requirements and costs if appropriate
- Take responsibility for managing and monitoring window cleaning contractor, to ensure service delivery
- Support Facilities Manager at regular contract review meetings with service contractors and suppliers
- Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
- Comply with all statutory Regulations an EFS instructions
- Ensure data is collated and monthly KPI reports are produced for presentation to the Facilities Manager Take responsibility for managing budget allocation for nominated areas of responsibilities, reporting and investigating and variations
-

**Person Specification**:

- Previous experience of supervising essential
- Excellent team management focusing on developing good customer focused and H & S behaviours
- Knowledge and experience of accommodation cleaning practices - holding a BICSc or NVQ level 3 qualification in cleaning will be an advantage
- Methodical and meticulous approach to work
- Good IT skills including MS Office software
- Able to understand and interpret both written and verbal instructions and training materials given in the English language. Able to provide written reports in the English language.
- Conduct regular team meetings
- Authorising and processing timesheets
- Raising quotes and organising purchase orders for extra works
- Managing HR issues with assistance from the Facilities Manager and Personnel Co-ordinator
- Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
- Smart and presentable
- Good communication skills and effective customer service approach
- Good written and oral command of the English language