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Zero Hours Concierge Lgw

7 months ago

Gatwick Airport, United Kingdom Signature Aviation Full time

**Concierge**

**Zero Hours contract**

**Gatwick**

**Who we are**:
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.

Business and private aircraft customers land their aircraft with us and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia. We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

**Your new role**:
As a Concierge you will be the first point of contact for all customers, managing guest requests, serving beverages and consumables and maintaining and stocking amenities ensuring the lounge and facilities are clean and free of debris.

You will be required to transport guests and customers to and from the airport terminal and hotels and assist crew with loading and unloading baggage. You will be required to identify crew members, guests, visitors, and business partners in accordance with the Company's security procedures, as well as assisting the Operations Officers with administrative duties where required.

**About You**:
Prior hospitality and/or customer service experience is a requirement for this role. You will need to have excellent personal presentation required with strong interpersonal and communication skills, as well as a passion for people and desire to provide a first-class customer experience. You must be able and willing to lift luggage as required. It is essential that you are able to provide 5 years references in order to obtain an Airside Pass as well as holding a full UK driving license.