Client Support Administrator

3 weeks ago


Bridgend, United Kingdom DG Solutions Full time

DG Solutions are a large Dangerous Goods Support and Training organisation across the UK and into Europe.

DGS are a young and dynamic organisation that work with many clients from micro-businesses, to large multinationals helping them with all aspects of advice, support and training for the logistics and shipping of chemicals, batteries, radioactives and explosives.

Due to our expansion, DGS are opening a Welsh Office in early 2024 and are looking for motivated client support team members, who will need to have an outstanding customer service attitude and be able to work independently and part of a team to ensure service excellence to our clients at all times.

This role will be reporting to our national Client Support Co-ordinator to help approach new clients, grow relationships with existing clients, and make bookings and find solutions for issues that our customers are facing.

The role will be office-based and have elements of administration involved, but will also require regular travel around South Wales and South West England to meet current and potential clients, build relationships and generally ensure we are providing excellent service overall.

Company vehicles are available, and a driving license is a must for this role, as is fluent English, good IT skills and telephone manner.

**Some of the detailed responsibilities include**:

- Maintain upkeep of the Customer Relationship Management (CRM) System
- Approach target clients to introduce the business and identify any areas where we can add value.
- Make and receive calls to new and existing clients.
- Undertake ad-hoc administration tasks, as and when required.
- Maintain regular data-input and administration of key business systems.
- Work to improve and build on our client experience striving to continually improve our client offering.
- Assist in writing and maintaining process guides and other business documents.
- Liaise with Dangerous Goods Consultants and DGSAs on bookings and client requirements.
- Travel nationally and Internationally if required.
- Any other duties, as required.

**Preferred Requirements**
- Good knowledge of Supply Chain/Distribution/Logistics Sector
- Previous experience in a clerical or office administration role
- Previous experience working in a client-facing role
- Previous experience with CRM tools and software
- Welsh language would also be advantageous

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- UK Full Driving License currently? (required)

Work Location: In person

Application deadline: 10/05/2024
Expected start date: 03/06/2024



  • Bridgend, United Kingdom DG Solutions Full time

    DG Solutions are a large Dangerous Goods Support and Training organisation across the UK and into Europe. DGS are a young and dynamic organisation that work with many clients from micro-businesses, to large multinationals helping them with all aspects of advice, support and training for the logistics and shipping of chemicals, batteries, radioactives and...


  • Bridgend, Bridgend county borough, United Kingdom DG Solutions Full time

    Function:To work with the DGS Team to approach and build relationships with target clients, as well as supporting with business administration tasks on a routine and ad-hoc basis.Reporting to:Client Support CoordinatorResponsibilities: Maintain upkeep of the Customer Relationship Management (CRM) System Approach target clients to introduce the business and...

  • Sales Administrator

    3 months ago


    Bridgend, United Kingdom Reed Business Support Full time

    Are you an experienced Sales Administrator looking for a new challenge? Maybe looking for a new opportunity or the next step in your career? Then we have the role for you, please keep reading! Reed Business Support are currently representing a business in the Bridgend area who are looking for a Sales Administrator to join them on a full-time, permanent...


  • Bridgend, United Kingdom Insight Financial Associates Ltd Full time

    **Responsibilities**: - Provide high-quality administrative support to a team of financial advisors. - Manage client appointments, schedules, and paperwork. - Developing and maintaining strong relationships with clients, colleagues, and third parties. - Preparing client packs and paperwork prior to/after meetings, including requesting valuations. -...

  • HR Administrator

    3 weeks ago


    Bridgend, United Kingdom React Support Services Full time

    **About us** React is a leading specialist care provider for adults who are over the age of 18 with a mental health condition, learning disability, acquired brain injury or any other associated complex needs. We provide a range of bespoke residential and supported living services that enable the Individuals we support to lead fulfilled lives and achieve...


  • Bridgend, United Kingdom Bluebell Specialist Support Ltd Full time

    Description: Weighbridge operator needed for an immediate start in Bridgend. Administrative role working on a busy aggregate site, recording inbound and outbound materials & liaising closely with drivers and customers. Qualifications Required: Admin experience Weighbridge experience preferred Working Hours: 10 hours. Duration: Ongoing **Salary**: £ 14...


  • Bridgend, United Kingdom Vibe Recruit Full time

    **Due to a period of sustained growth, Vibe Recruit are seeking a Administrator and Office support assistant to join a well established client in the Bridgend area.** **Responsible**: - First point of contact for customer queries. - Assisting with all administrative duties. - Raising invoices for despatch orders. - Cross reference a high volume of order...


  • Bridgend, Bridgend county borough, United Kingdom React Support Services Full time

    Job title: _Office Administrator_Main purpose of job: _Provide a responsive and approachable "front of_- house" function, acting as the first point of contact. Also, provide_- assistance to the marketing and service acquisition department with_- administration support._- skills. They will need to be able to communicate well with our residents, staff_- teams...


  • Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    We are looking to recruit a confident, motivated and enthusiastic individual to join our forward thinking Respiratory Nursing & Home Oxygen Therapy Service within Primary Care and Community. Our aim is to be an innovative, responsive, and patient focused service, delivering high quality care. The Administration Support Officer will work as part of a wider...


  • Bridgend, United Kingdom Jennifer Griffiths Recruitment and Training Ltd Full time

    My client is looking for a good Administrator to cover reception, do some typing for directors, deal with spreadsheets and other general admin tasks. Must be very familiar with Microsoft Office. Transport is essential due to location. Working Monday to Thursday 9am - 5pm (4pm finish on a Friday) Half hour lunch **Job Types**: Full-time, Temp to...

  • Administrator

    4 weeks ago


    Bridgend, United Kingdom Recruit UK Full time

    **Job Title**: Administrator **Industry**: Financial Planning **Location**:Bridgend **Salary**:£24,000 (negotiable) **Job reference**:8837 Recruit UK are working on an excellent opportunity for an Administrator to join a Financial Planning firm. Our client is a local Financial Planning firm who are supported by a UK leading IFA network. They work...


  • Bridgend, United Kingdom Pertemps Cardiff Full time

    We are looking for an experienced Housing Support Administrator for an immediate start ongoing temporary assignment based in Bridgend. Working within the Housing and Regeneration Team you will support the team in placing people in temporary emergency accommodation; ensuring all records including risk assessments are completed; liaising with service...


  • Bridgend, Bridgend county borough, United Kingdom St David Recruitment Services Full time

    Job Title: Administrative SupportLocation: BridgendHourly Rate: £DOEHours: Monday - Thursday 8:30am - 5:00pm and Friday 8:30am - 4:30pmTemporary for a few weeksTEM857Essential: Must have a current DBS Advanced IT skills Attention to detailDuties & Responsibilities: General admin Answering the phones Customer facingIf this Administrator role is of interest,...


  • Bridgend, United Kingdom South Wales Police Full time

    **Force*** South Wales Police **Role Type*** Police Staff **Business Area*** Specialist Crime **Department*** Crime **Location*** Bridgend **Grade*** SC24 **Salary*** £21,030.00 - £25,353.00 **Part/Full Time*** Full Time **Hours per Week*** 37 **Type of Contract*** Permanent **Level of Welsh language ability required?*** 2 **Job...

  • Administrator

    4 weeks ago


    Bridgend, United Kingdom Page Personnel Finance Full time

    A fantastic opportunity for an experienced **Administrator** interested in working in HR to join a friendly, HR Team based in Bridgend. The key focus for this role is providing administrative support for HR onboarding of all new starters. You will be robust in your management of all onboarding processes and able to challenge any inaccuracies. **Client...

  • IFA Administrator

    3 weeks ago


    Bridgend, United Kingdom Finlink Ltd Full time

    IFA Administrator Up to £35,000 Office based role This role is for those who want a varied role and can shape what they want the role to look like. You will be working with an IFA in the South Wales area who have administration, paraplanning, office management, and mortgage administration needs and they are looking for someone who wants to grow within the...

  • Administrator

    3 weeks ago


    Bridgend, United Kingdom St David Recruitment Services Ltd Full time

    **Administrator** **Bridgend** **Salary - £20,000 per annum** **Permanent** **Full Time - Monday to Friday 9am -5pm (1 hour lunch)** **PEM822** Our client is looking for an Administrator toassist their team in Bridgend on a permanent basis. **Essential** - Previous administration experience - Excellent IT skills - Highly organised - Able to work well...

  • Office Administrator

    4 weeks ago


    Bridgend, United Kingdom Hays Specialist Recruitment Limited Full time

    Office Administrator **Your new company** A small Accountancy firm based in Bridgend is looking for an office administrator to join their team. **Your new role** - Communicating with Accountants and clients - Preparation and processing of all new client documentation and amendments - Processing of clients payments - Liaising with colleagues within Business...


  • Bridgend, Bridgend county borough, United Kingdom Candour Talent Ltd Full time £33,000

    Job Title: Senior Business Administrator Employment Type: 12 month contract 5 hours per week, full time Candour Talent Recruitment are currently recruiting for a Senior Business Administrator to join our well-established client based in the Bridgend area. As a Senior Business Administrator with a high level of autonomy, you will play a pivotal role in...


  • Bridgend, United Kingdom Citizens Advice Full time

    **Position**: Administrative Assistant **Location**: Bridgend, South Wales **Closing date**: 26 June 2024 **Role details**: Job title: Administrative Assistant **Location**: Bridgend, South Wales **Salary**: SCP 6, £22,113.00 - pro rata, per annum Salary pro rata: Yes Hours per week: 22 Type of contract: Permanent 26/06/2024 Closing...