Temp Administrator

We need a temp for about 3 months to start asap

Position title: Customer service with good Admin skills

**Location**:
Park Royal London

Working hours: Monday - Friday 8am - 5pm

Key Responsibilities:
Phone
- Answer the phone in a professional manner
- Provide assistance to customers
- Process Customer orders.
- Record information and inform the relevant salesperson

Quotations
- Update and follow up on existing quotations

Manage customers’ orders
- Check orders using the in-house system
- Take payments and pass receipts to Accounts
- Monitor progress of customer orders
- Keep customers informed of delivery dates
- Manage any issues with deliveries

General
- Maintain customer relationships
- Deal with customer queries
- Liaise with internal production and suppliers
- Maintain and update the sales tracking sheet and customers address book using the in-house system.
- Complete all relevant paperwork and other ad hoc administrative tasks

Knowledge, Skills, Abilities and Experience:

- Full training on the industry, sales and relationship management will be provided.
- Experience working in a sales function or sales support role
- Clear written and verbal communication skills; questioning skills required
- Ability to work both independently and within a team environment, with focus and high attention to detail
- Drive to exceed goals and motivated by achieving measurable results
- Positive, energetic, and a real attitude for success