Service Advisor
5 months ago
Salary: up to £30,000 OTE (once qualified)
**Information about the role**:
- Responsible for customers during their service and aftersales visits
- Identifying customers’ needs
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department
- Exceed customer expectations in the provided customer care
- Maintain efficient communication with customers
- Upselling where appropriate
- Respond to incoming service enquiries, booking appointments where necessary
- Accurate maintenance of records
**What we’re looking for**:
- Experience desired but not essential as training will be given
- Efficient and courteous individuals that enjoy working in a fast paced environment
- Excellent computer skills
- Professional and friendly approach
- Full UK driving licence
**What’s in it for you**:
- 23 days holiday plus bank holidays, increasing with length of service
- Staff Car benefit scheme for employee and family members
- Employee Assistance Programme & wellbeing support
- Exclusive discounts scheme at 100’s of retailers
- Life assurance
- Company pension scheme
- Cycle to work scheme
- Birthday card and voucher each year on your special day
- Family run and friendly place of work
- Reduced rates on Hadwins products and services
- Uniform provided
About Hadwins
We are a privately owned and family run business in the heart of the beautiful, stunning Lake District. We are a team of just over 100 loyal and friendly members. We have built up a strong reputation over the years, ensuring our customers receive the best possible service. We are very proud of both our performance, and the effort that our team put in to achieve excellent customer feedback and dealership results.
We know from our 50+ years of experience that happy staff give the best customer service, therefore, Hadwins provides a supportive, friendly and dynamic environment to work in.
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
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