Senior Technical Services Officer

9 months ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

**Elevate Your Career with Lancashire Teaching Hospitals**: Defending Digital Frontiers, One Byte at a Time

In an era where cyber threats loom large, Lancashire Teaching Hospitals NHS Foundation Trust is on a mission to fortify its cyber defences and propel digital transformation securely forward. We're seeking a talented individual to bolster our cyber security activities and ensure that our operations remain resilient in the face of evolving threats.

**Join Us Today**:
If you're ready to make an impact, be challenged, and innovate in a dynamic healthcare environment, we invite you to join us at Lancashire Teaching Hospitals NHS Foundation Trust. Together, we'll continue to push boundaries, improve patient care, and create a healthcare future we can all be proud of.

**Our Cyber Security Team**: Coordinating Proactive Protection

As a crucial member of our Cyber Security team, you'll be responsible for liaising with existing Technical Services staff, Digital Health Informatics department, and external partner organizations to coordinate both reactive and proactive cyber security activities. Your role will involve proactive monitoring, reviewing, analysing, and interpreting security incidents and alerts generated by IT security systems. Additionally, you'll manage the annual cyber security health-check and audit process, document actions, and provide regular updates on progress.

**Key Responsibilities**:
Coordinate reactive and proactive cyber security activities across technical teams and external partners.

Monitor, review, and analyse security incidents and alerts generated by IT security systems.

Manage the annual cyber security health-check and audit process, providing regular updates on progress.

Attend and manage agenda for monthly Cyber Security Committee meetings.

Support Information Governance with the annual Data Security and Protection Toolkit.

Advise Technical Services Infrastructure Manager on relevant cyber security vulnerabilities.

Prioritize and address service requests, official investigations, planned maintenance, and ad-hoc requests for cyber security information.

Develop new cyber security processes across teams and work closely with suppliers and regional teams.

**Transforming Healthcare with Lancashire Teaching Hospitals**: Where Every Role Counts

Working with us means more than just a job—it's an opportunity to make a real difference in the lives of our patients and staff. Every activity you undertake contributes to our mission of delivering outstanding healthcare across our local towns. Your role is pivotal in ensuring that we thrive and continue to innovate to enhance patient care experiences.

**Opportunities for Growth**: Joining our team opens doors to diverse development opportunities, where you'll learn new skills, meet inspiring individuals, and embark on a journey of personal and professional growth. From understanding hospital operations to collaborating with colleagues from various roles, you'll build valuable skills that enhance your career path.

**Innovation and Impact**: Be prepared to think differently, challenge the status quo, and boldly innovate as we strive to improve patient care and enhance their experiences. Everything we do revolves around patient care, and your role is central to driving positive change and innovation.

**Why Choose Us**:
Access to cutting-edge digital healthcare initiatives

A supportive and collaborative work environment

Opportunities for continuous learning and skill development

Making a tangible impact on patient care and staff satisfaction

**Proactive Monitoring and Analysis**: Monitor, review, analyse, and interpret security incidents and alerts generated by IT security systems, including the Security Incident and Event Management (SIEM) solution. This includes identifying Priority One incidents, such as system compromises or security breaches, as well as abnormal user behavior alerts, such as outdated antivirus software.

**Annual Cyber Security Health-Check**: Manage the annual cyber security health-check and audit process. Document actions taken and provide monthly updates on progress to ensure continuous improvement in cyber security posture.

**Cyber Security Committee Meetings**: Manage agenda and attend monthly Cyber Security Committee meetings. Provide insights, updates, and recommendations to enhance cyber security measures.

**Support for Information Governance**: Assist in supporting Information Governance by contributing to the annual Data Security and Protection Toolkit. Ensure compliance with data security standards and regulations.

**Advisory Role**: Support the Technical Services Infrastructure Manager by advising on relevant cyber security vulnerabilities and recommending mitigation strategies.

**Issue Resolution and Communication**: Bring key cyber security issues to the attention of relevant Technical Services staff members. Provide recommendations for remedial action to address incidents promptly

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