Café Supervisor

**About us**

League of Friends is a charity based in West Berks whos aim is to improve the lives of those staying, working and visiting a health care setting. At the moment we have a very successful coffee shop in the Royal Berkshire Hospital and are currently recruiting for our second cafe based in Wokingham Hospital. We are professional and agile and are looking for like minded, hard working employee who understand the improtance of the work we do withing the sector.

League of Friends is looking for a full time Cafe Assistant to join our team in Wokingham.

The Cafe Supervisor is responsible for the day to day running of the site working alongside the area manager to provide customers with a friendly, fast paced and energetic experience. The position requires excellent customer service, communication and food service skills and supervisory experience.

**Requirements**:

- Must be able to work 30-35 hours per week
- Must be able to work during the week from 8am-5.30pm and one Saturday a weekend to complete deep cleans.
- Must be able to work in a fast paced environment with a high level of energy
- Must have basic math skills and be able to communicate with customers and manager both verbally and written.
- Must have great customer relations and communication skills.
- Ability to follow instructions, learn quickly, and multitask.
- Must be reliable, responsible, and trustworthy.
- Be comfortable working in a fast paced environment.
- A deep understanding of food hygiene and safety.

**Responsibilities**:

- Supervise a small team of 3 people plus several volunteers.
- Greet customers as they enter the cafe.
- Take orders for food and drinks and put through the EPOS till.
- Maintain stock levels of food & beverages as well as clean tables & chairs.
- Communicate with manager as needed.
- Assist customers with food orders when necessary. Maintain customer satisfaction by greeting them warmly when entering the cafe and ensure that all customers leave satisfied.
- Open and close the site to a high standard
- ensuring all daily due diligence is complied to (training will be given)
- staff training, and leadership
- ensuring all due diligence is being adhered to

This job description in no way states or implies that these are the only duties required by the job incumbent; it merely indicates general duties performed by employees in the position.

**Job Type**: Permanent

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Transport links

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- supervisory: 1 year (preferred)

Work Location: In person