Spa Therapist

4 weeks ago

BurtononTrent, United Kingdom Juice Recruitment Ltd Full time

**Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Spa Therapist for their luxury spa, based in Burton
- Upon - Trent.**

The main purpose of this role is providing 5* customer service and treatment to customers.

Key Responsibilities:

- To ensure that all treatments are carried out to the high standard we and our associated product houses require.
- Remaining flexible and willing to carry out the variety of treatments in which you have been trained.
- To ensure lifestyle questionnaires are always completed.
- To carry out Level 3 Spa Treatments
- Clients should always be greeted, checked in and directed into the treatment lounge.
- The Telephone should be answered quickly and in a professional manner.
- End of day jobs checked and signed.
- Always stick to the allocated treatment times
- To follow through all treatments, you have received training for in the correct timescales and using the correct procedures.
- After care and recommends are always given to the client.
- Incorporate retail sales/recommendations with all treatments in a polite, professional manner.
- To encourage first class customer service at all times.
- To ensure all daily jobs and duties are carried out as requested by your senior.
- When on the therapy reception desk; always behave in a professional and polite manner.
- In addition to this amazing rate of pay the therapists can earn commission on the products they up sell to guests. Some of our therapists this month alone have a bonus of over £200 just in commission
- Complimentary simply spa day after 3 months then every 12 months
- Product house incentives where the therapists can earn free products supplied by the brands we work with who give the team targets
- 15-minute gaps between appointments for turnaround, this used to be 5 minutes
- In house training with amazing brands, Elemis, Voya, Lava Shell and Jessica
- Uniform provided

Companywide Benefits:

- 20% discount in the shop and hairdressing
- 30% discount on all overnight stays and spa days
- 30% discount on food and drink
- Complimentary leisure and spa membership
- Free onsite parking
- Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, cycle to work, health cash plan and plenty more
- Maternity, adoption, and shared parental leave
- Excellent induction and training programme, and ongoing support with development
- A fun, supportive and inclusive work environment with loads of development opportunities

Salary
- £11.25 an hour and will increase to £11.75 when you have passed probation + Commission

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