Night Auditor

4 weeks ago

Luton, United Kingdom Luton Hoo Hotel, Golf & Spa Full time

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

**Night Auditor**:

- Competitive Salary, plus service charge*

**We treat our people like family and our guests like royalty**

We are now looking for a **full time Night Auditor** to join our Night Team.

Shift time: 23:00hrs to 07:30 hrs 5 nights per week. Weekend and bank holiday working is required.

Looking after our guests is our key priority. As a **Night Auditor** you will assist the Night Manager and the night team in ensuring our guests receive the very best service over night. You will assist in manning the reception desk, in providing night services to our guests and in completing night audits. Our aim is to create distinctly memorable experiences and so we strive to make every stay an occasion for our guests, no matter what time of day or night.

**What we are looking for**:

- Have enthusiasm, dedication and previous experience in a Front of House or a related role
- Have excellent customer care and communication skills
- The ability to interact with colleagues and guests in a friendly and professional manner
- Be very well presented and able to remain calm under pressure
- IT skills and experience with hotel software is desirable but not essential

**Why work at Luton Hoo**:
As an accredited Investor in People, we are dedicated to the development of our staff and offer a great range of benefits including:

- Enhanced holiday allowance after 5 years' service
- We have plenty of free parking
- We also have amazing recognition awards for exceptional customer service
- A share of the service charge*
- Discounted rates in all of our hotels for you, your family and your friends

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