IT Support Engineer

2 weeks ago


Ipswich, United Kingdom Bristow Holland Full time

Bristow Holland have an excellent contract opportunity to join an organisation based in Ipswich who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an IT Support Engineer to join their team.

Working within a well-established IT team, you will be responsible for providing 1st/2nd line support to a variety of different customers whilst providing exceptional levels of customer service and keeping in-line with SLA's. You'll be responsible for managingincidents and resolving or escalating when required.

**Responsibilities**:

- Assisting with the management of the Company’s IT infrastructure
- Helping users resolve day-to-day issues
- Selecting and purchasing IT equipment
- Triage incoming issues for priority
- Recording IT-related assets

**Key Skills**:

- Experience working with Active Directory
- Experience with Office 365
- Some understanding of networks
- Some knowledge of server and remote desktop configuration
- Good communication skills with the ability to relay information to users with all levels of understanding

In return you will receive a daily rate of between £130 to £175 per day depending on experience and an initial 6 month contract with the view for a permanent role if successful in the position.



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