IT Support Engineer
2 weeks ago
Bristow Holland have an excellent contract opportunity to join an organisation based in Ipswich who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an IT Support Engineer to join their team.
Working within a well-established IT team, you will be responsible for providing 1st/2nd line support to a variety of different customers whilst providing exceptional levels of customer service and keeping in-line with SLA's. You'll be responsible for managingincidents and resolving or escalating when required.
**Responsibilities**:
- Assisting with the management of the Company’s IT infrastructure
- Helping users resolve day-to-day issues
- Selecting and purchasing IT equipment
- Triage incoming issues for priority
- Recording IT-related assets
**Key Skills**:
- Experience working with Active Directory
- Experience with Office 365
- Some understanding of networks
- Some knowledge of server and remote desktop configuration
- Good communication skills with the ability to relay information to users with all levels of understanding
In return you will receive a daily rate of between £130 to £175 per day depending on experience and an initial 6 month contract with the view for a permanent role if successful in the position.
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