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Financial Services Taxi Sales Agent

4 months ago

Liverpool, United Kingdom Workpays Full time

We are looking for a **Financial Services Taxi Sales Agent Apprentice** to join our energetic **Taxi Unit **who has a positive and proactive approach and is excited by a challenge.

We want a Sales Agent who is:

- Friendly and enjoys building relationships with people
- Committed to supporting clients using effective communication techniques, including asking questions and listening to client responses
- Focused on delivering exceptional customer service by working collaboratively across departments to resolve customer queries quickly and provide the right solution, first time.
- Able to keep their product and finance services knowledge up to date
- Adept at understanding the need to ensure compliance in FCA regulated activities and when amending financial agreements and customer documentation
- Organised and able to multitask in a fast-paced environment
- Trustworthy and reliable
- A team player who is enthusiastic, self-motivated and understands the importance of their role and the role of others in their team.

**Acorn Insurance Apprenticeship Programme**

The Acorn Apprenticeship Programme is designed to give you the knowledge, skills, and behaviours you will need to accelerate your career progression, whilst you earn a competitive salary and gain practical experience.

During the apprenticeship, you will:

- Work with a Training and Development Coach to create a professional development plan that is personalised to your needs.
- Attend monthly, face-to-face, or online Masterclasses on topics such as problem solving, customer service and delivering results.
- Receive 1:1 support from Coaches who have significant experience of being a customer services adviser within the financial sector.
- Get six-hours of study time per week.
- Be able to attend workshops and guest speaker seminars.

**Benefits**

As a member of Acorn Insurance’s Apprenticeship programme, you will enjoy the following benefits:

- No Saturday or Sunday working during your apprenticeship
- Access to a comprehensive Mental Health support network including: four free counselling sessions, a four-week programme of CBT with a trained Therapist Mentor, unlimited access to a telephone councillor 365 days a year, 24/7, and a UK wide network of Mental Health First Aiders
- Fresh fruit delivered to the office, twice a week.
- Caffé Nero flexi points available to collect for free coffee
- A cycle to work scheme
- In-house competitions with prizes that range from luxury chocolates to Love to Shop Vouchers and HelloFresh deliveries.
- Free eye test vouchers and a contribution towards the cost of frames.
- Clearly defined progression pathways with training and support.
- The opportunity to increase your salary to between £21,000 - £24,500 OTE, once you have completed your apprenticeship.

**Acorn Insurance**

As a specialist insurance provider, we have 40 years’ experience of helping people to buy home and motor insurance across the UK. We have helped more than 50,000 customers to find a policy that gives them the peace of mind that comes with high-quality insurance. Our policies can be tailored to an individual client’s needs, giving them the reassurance that they will be protected if the worst happens.

We pride ourselves on our company values of integrity, creativity, agility, reliability, consistent delivery, offering clients the right solutions and never compromising on service. In 2020, we were named in the Sunday Times Profit Track League Table, as one of the top 30 organisations, with the fastest growing profits in the UK. We have an award-winning Finance Director and a CEO of the Year Finalist. We are a growing business that offers great opportunities to build your knowledge of the financial services industry.

*Please note, as this is a full time apprenticeship, you must **not** be in education to be eligible for this role.

**Job Types**: Full-time, Apprenticeship

**Salary**: From £15,700.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 28/07/2023
Reference ID: ACORN-TAXI
Expected start date: 07/08/2023