Customer Product Coordinator
4 weeks ago
I am currently recruiting for a Customer Product Coordinator for one of my clients in the Newport area. This is a great opportunity to join a established company as part of their research and development service team. There are routes for progression withinthis role with training and development provided by the company.
**The Company**:Our client is a highly successful materials manufacturing business. They have been experiencing strong levels of growth over the past few years. Due to a recent retiree they are seeking an experienced Customer Product Coordinatoror a Customer Service specialist with knowledge in product or materials development.
**The Role**:A customer focused role within the Research and Development team assisting with new order creation. You will be assisting customers and liaising with the R&D team and product developers to provide solutions from concept to launch.
Responsibilities include:
- General admin order placement
- Introduce customer concepts to developers
- Assist the running of customer manufacturing projects
- Become a product expert
- CRM use
- Manage site stock
- Quote and estimate time scales to customers concept to launch
The hours of work are Monday - Friday during the day, however it is run on a split shift.
Week one: 8am
- 3.30pm (30 minutes lunch)
Week two: 9am
- 4.30pm (30 minutes lunch)
- Previous customer service experience with knowledge of product/project coordination and development
- Multi-tasking ability
- Ability to effectively communicate using various channels
- Manufacturing or Materials background
**The Benefits**:
- Salary £26,500
- 25 days + 8 bank holidays
- 4.5% matched pension (9% total)
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