Housekeeper C1

We are looking for a Housekeeper to join our team in the Older Persons Unit at the Royal Blackburn Teaching Hospital.

The main elements of the housekeeping role are to provide a clean, safe and comfortable environment for patients, visitors and staff, and ensuring the delivery of cleaning, stocking, completion of daily checklists, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the Matron/Assistant Matrons/Nurse in Charge.

The post holder will work as an integral part of the OPU team. He/she will be responsible for the co-ordination of all patient facilities/services in the department.

The post holder will monitor quality standards and rectify deficiencies in liaison with the Matron/Assistant Matrons/Nurse in Charge.

The main elements of the housekeeping role are to provide a clean, safe and comfortable environment for patients, visitors and staff.

Ensuring the department is clutter free, well stocked and the compliance of daily checklists is adhered to in all areas of the department to enable the team to provide quality care.

You should be comfortable working as part of a team and being directed, but equally may be expected to take the lead in some aspects.

Administration skills, IT literacy, prioritisation and organisational skills along with excellent communication skills are also essential for this role.

You will be an enthusiastic person, keen to build relationships across organisational boundaries to improve care for patients. You will be willing to work flexibly in a challenging operational environment, and have demonstrable experience of supporting service improvement. You must have exceptionally strong attention to detail and a willingness to work around the needs of the team and organisation.

To ensure own actions reduce risk to health and safety, and to promote a health and safety culture within the workplace.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

To maintain effective working relationships.

To foster people's equality, diversity and rights.

To provide effective 'front of house' customer service.

To assist the team to maintain the environmental and food hygiene.

To maintain complete confidentiality with regard to all patient issues.

To assist in monitoring and maintaining standards in the department.

To ensure general and specialist equipment, e.g. drip stands, commodes etc are cleaned as per cleaning policy by team members.

To ensure the department is safe and tidy at all times, e.g. remove clutter, update notice boards, signage etc.

To ensure together with the team to maintain upkeep of patients' cubicle/corridor areas.

The completion of daily checklists for waiting areas, cubicles, treatments rooms, clean utilities, dirty utilities, store rooms and patient kitchen etc.

Be responsible for the overall cleanliness standard of the department.

Ensure a sufficiently stocked department to meet patient and staff needs.

To identify any problems with cleanliness and report to the NiC.

To undertake, in collaboration with Domestic Supervisor, internal cleanliness audits and ensure action plan is acted upon.

To ensure there is sufficient clean linen to meet the needs of the patients.

Co-ordinate routine and emergency curtain cleaning.

To carry out monitoring of service delivery, especially related to cleaning, food, linen and the environment for the service needs of the department.

To inform the Nurse in Charge of outcomes of monitoring and agree action plans, ensuring action is taken.

To manage the departments defect call log book (Estates), ensuring all defects are logged, reported, recorded, labelled and closed down as services have been rectified.

To carry out regular equipment monitoring in accordance with procedures and in liaison with E.B.M.E.

To ensure the safe storage of equipment.

To keep a record of all equipment in the work area, ensure it's fit for purpose and track equipment if loaned to other areas.

To respect the privacy and dignity of patients whilst carrying out housekeeping duties.

To maintain the safety of people's property and belongings.