Support Worker

3 months ago

Glasgow, United Kingdom The Indigo Childcare Group Full time

**Job Title: Support Worker**

**Department: Out of School Care Services (OOSC)**

We are seeking a Support worker to join us. As it is our Out of School Care services, we have various shift patterns which reflect, before, during and after school times. Your hours would be 27.5 hours during term time, 37.5 during school holidays. You will be working alongside a great team and reporting to our Head of School Aged Services/Assistant Manager OOSC.
- Hours and shifts will vary if working Term Time and/or during School Holidays
- Part-time hours available during Term Time are 07:30 am to 09:00 am and 2:30 pm to 6:30 pm
- Full-time hours are available during School Holidays Time (Summer, Easter, etc), shifts will be between 07:30am and 6:30pm across Monday to Friday
- There is the opportunity to work Term Time and increase your working hours during School Holidays

**About Us**:
**Our values are**:

- **Family-centred - **children, young people and their families will be at the heart of every decision we make.
- **Inspiring - **our children, young people and families to be ambitious, curious in learning and to always wonder just what might be possible if...
- **Fun - **our team’s happiness is infectious and will create a welcoming and fun experience for every Indigo stakeholder.
- **Nurturing - **we will nurture every child, family, team member and community to help achieve their fullest potential.
- **Innovative - **we will always ask our families and communities what they want and use this with our professional expertise to create transformational solutions.

**What you will be doing**:
**Key Accountabilities - you will**:
Indigo Group, we are an award-winning childcare organisation that, for over 30 years has made it our mission to empower families to overcome poverty and its challenges through the provision of innovative, family-informed, learning and childcare solutions from birth to 16 years. We are passionate and care for children, young people and their families, keeping them at the heart of our practice. Everything we do is values-led, it drives us, our behaviours and in turn, creates and embeds the culture we want to see from everyone who is part of Indigo. We adopt a ‘Leadership at Every Level’ and those with a passion to succeed will have full support and the opportunity to participate in work out with their immediate area if they so desire.

As our **Support Worker**, you will be a role model in everything that you do, from promoting our Indigo brand and values to ensuring that everything you do in your role and for Indigo is delivered to the highest standard - the outstanding quality of service for our children, young people, families and our colleagues, ensuring that children and families are at the heart of your decision making.

Your primary aim is to provide a high-quality, caring, safe and stimulating learning environment that enables children to develop at their own pace.
- Plan, observe, assess, track and deliver stimulating, exciting and balanced programmes to support the children’s development in accordance with our Out of School Care Service ensuring that our needs and that of the children and their families are met
- Ensure that all sessions follow Indigo’s policies and procedures, are safe, fun and inclusive and liaise with external agencies to support children’s wellbeing and development
- Contribute to quality improvement and all that we use in Out of School Care Services

Follow and adhere to all policies and regulatory body governance to ensure that it meets the Health & Social Care Standards and SSSC Code of Conduct
- **School collections **- ensure that Indigo’s systems and procedures are robustly followed for safe collection, supervision and transport of children to and from school including allocating staff resources required

**Parent & CYP Engagement **involves:

- Being an ambassador of Indigo when engaging with and supporting parents, children and young people delivering outstanding customer service at all times - from admissions, to welcome and throughout their time with us. This also extends to your engagement in and with the wider community
- Facilitating feedback from parents and children and engaging on family communication and learning platforms alongside supporting and developing parental engagement to involve parents/carers in their children’s learning

**Administration **responsibilities include:

- Ensuring that all children’s records and information remain securely stored and information is up to date
- Contributing to policy making and the implementation of our policies and procedures
- Completing all necessary admin requirements on BreatheHR to support your recruitment, induction, holidays, training, learning and ongoing development with us
- Undertaking and completing all necessary tasks as defined by our Assistant Manager of OOSC

**Training **- learning, training and development is important to us, therefore, to support your own learning and

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